service DETAILS AT FAIRMONT HOTEL MACDONALD

Check-in begins at 3 PM and check-out is at 12 PM. Our dedicated front desk team is here to warmly welcome you and assist with your check-in 24 hours a day.

Fairmont Hotel Macdonald provides both valet parking with in-and-out privileges and convenient self-parking. Upon your arrival at the hotel’s front entrance, Fairmont bell staff will be delighted to assist you with your luggage, valet services, or provide directions to the self-parking parkade.For guests opting for self-parking will be asked for their vehicle’s license plate number during check-in. $50 daily for valet parking overnight or over four hours$25 for valet parking up to four hours$40 for overnight self-parkingIndoor parking is subject to availability. All oversized vehicles and pickup trucks will be parked outdoors.Additional self-parking options are available nearby.

We are delighted to offer accessible features throughout Fairmont Hotel Macdonald. Our hotel offers an inviting accessible entrance with a ramp to welcome guests into the lobby, as well as another ramp off the patio, allowing easy access to the beautiful backyard gardens.Our fully-accessible guest room is thoughtfully designed to ensure comfort and safety, featuring a spacious layout overlooking the river valley. For a full list of our ACA compliment guest room features, we invite you to view Access Guest Room .Additionally, upon request, we offer a wheelchair, slip mats, raised toilet seats, and in-shower chairs for any guest room throughout the hotel.

The two-level, state-of-the-art Health Club at Fairmont Hotel Macdonald is designed to cater to every aspect of wellness and fitness. Providing a serene retreat for rejuvenation, guests can unwind in the 40-foot saline swimming pool and whirlpool, or relax even deeper in thesauna or steam room. For those looking to stay active while travelling, the Heath Club offers asquash court and all of the cardio and free weight equipment expected in aworld-class facility. Nurture your body and mind in one of the Health Club’stranquil treatment rooms, where skilled Registered Massage Therapists offer soothing and deep tissue massages.

If you have a question, we have an answer. Located in our lobby, our dedicated and knowledgeable concierge team are readily available to offer assistance.

Our dedicated bell staff are stationed at the hotel’s front entrance awaiting arrivals and departures, 24-hours a day. They’ll be delighted to assist with porterage and luggage storage regardless of the hour.

Laundry and dry-cleaning services are available from Monday to Saturday. To ensure a 6:00 PM same-day delivery, we kindly request that laundry bags recevied prior to 8:30 AM.

We’re delighted to enhance your evening with luxury turn-down services, offering an extra touch of comfort for a restful sleep. Turn-down service is included for Fairmont Gold guest rooms and is available upon request for all room categories.

No matter how far you travel to join us at FairmontHotel Macdonald, you’ll always receive a warmwelcome – and sometimes even a tail wag – whenyou arrive. Before joining Fairmont Hotel Macdonald in 2023,Hendricks underwent 2.5 years of training with theesteemed Canadian Guide Dogs for the Blind inOntario, Canada. Amid his training, Hendricks’fun-loving spirit and friendly personality illustratedthat he would best be suited for a career inhospitality, a profession in socializing with guests.Hendricks can typically be found around the hotelfrom 9AM to 5PM on weekdays. When Hendricksis not spreading joy throughout Fairmont HotelMacdonald, he is at home with his loving family.There, he delights in playful runs with other dogs,enjoys generous belly rubs, and – naturally -indulges in his favourite treats.