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Escape to a world of luxury ensconced amid natural beauty at Playa del Carmen’s Fairmont Mayakoba resort. Located in a private gated community, our Playa del Carmen luxury hotel is nestled within 240 hectares of tropical forest intersected by crystal-clear waterways and fringed by a pristine Caribbean shoreline. Play 18 holes on the prestigious El Camaleón golf course, snorkel beautiful coral reefs, or simply bask poolside in the warm Mexican sun. Discover for yourself why we’re one of the best hotels in Playa del Carmen.
Our spacious guest rooms and suites are bright and contemporary, overlooking the lush surrounding mangroves and white-sand beach. Expect to be pampered at this 5-star hotel in Playa del Carmen with our full range of guest services, from complimentary valet parking to beach activities, upscale dining, and professional babysitters. When it’s time to unwind, retreat to the luxury spa for a relaxing massage, then sip a cocktail in the cool ocean breeze. Our romantic location, along with our flexible events spaces and experienced planners, also makes us one of the best Riviera Maya wedding resorts.
To ensure your safety and peace of mind when booking, we strongly recommend that you verify any communication you receive, as there are agents and companies attempting to impersonate hotel staff. Fairmont Mayakoba only operates through a single phone number: 984 206 3000. We will not contact you through any other means, whether by phone or messaging. If you have any doubts or concerns, please feel free to contact us directly. Remember that legitimate emails from Fairmont Mayakoba will always end with "@fairmont.com". If you receive any emails from other addresses that you find suspicious, we recommend that you ignore them and contact us immediately.
Your safety and satisfaction are our top priorities. At Fairmont Mayakoba, we are committed to providing you with an unforgettable and worry-free experience. We look forward to welcoming you and creating unforgettable memories together!
Guest Room
436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m
Dos camas queen. Vista al resort.
Two queen beds. Garden View.
One king bed or two queen beds. Resort View.
485 sq.ft. to 504 sq.ft. / 45 sq.m to 47 sq.m
Two double queen beds. Water canal view.
One king bed. Water canal view.
458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m
Two Double Queen Beds. Mangrove view.
One king bed. Mangrove view.
587 sq.ft. / 55 sq.m
Two queen beds. Butler Service.
Guest Rooms
One king bed or two queen beds. Water canal or garden view
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Check-in 3:00 PM - Check-out 12:00 PM .
Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).
Private TransferPersonal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - reservationsfmt@mayakobaexperiences.comValet ParkingAll Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.
For the convenience of our guests aged 18 and above, we combined our top-rated amenities and activities into a comprehensive resort fee priced at USD 35 per adult per night. We aim to provide you with the ultimate value and ensure that you fully indulge in everything our resort has to offer.
The resort fee includes the following:
Daily Rituals specially crafted for you and your loved ones at 5 pm
Terms and Conditions.
Some services are subject to availability, and they can change without notice.
The moment when traveling with a pet completes your life journeyThe hotel accepts Cats or Dogs less than 25 lb.Housekeeping has specialized cleaning processes for rooms with pets.
Download our Companion Animals Policy
TOP TEN EXPERIENCES
1. Start your day with Yoga at the Beach2. Ride a bike throughout the resort with your family3. Enjoy a delicious buffet breakfast at La Laguna4. Capture unique moments with the on-property birdwatching boat tour5. Visit the El Camaleón Golf Course and play 18 holes or just book an introduction lesson at the Pro-Shop6. Have lunch at Brisas with an astonishing view overlooking the calming beach7. Try out different water activities such as the stand-up paddle boards and kayaks8. Indulge your senses in the Fairmont Spa with our local Melipona honey bee treatment9. Experience an exquisite dinner at the signature seafood restaurant Gaia 10. Ask for a Habanero Margarita at Cielo Rooftop overlooking the Mexican Caribbean
Share your Fairmont Mayakoba experience and use our official hashtags #FairmontMayakoba #FairmontMoments
Download our Resort Map
Enjoy your family vacations with the amenities that our resort offers you.Restaurants: Kids MenuBaby chairsComplimentary dining for kids under five years oldDiaper changing table in the bathroomsColoring books and crayonsIn the pool and beach area, we offer popsicles, fruit popsicles, and ice creamGuest Rooms: CradleSlippers (1+ years old)Bathrobe (4+ years old)Baby's bathtubBaby bottle sterilizerElectric baby bottle warmerHigh ChairDiaper PailAuxiliary benches to reach the sink
For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.
Download our meeting brochure
Like the chameleon, from which it takes its name, the course offers constantly changing views over 7,000 yards, designed by golf great Greg Norman, is the home of world class tournaments.
Discover
Escape to our Fairmont Spa and treat yourself to locally inspired treatments based on Mayan cosmogony. Indulge in a Mayan ceremony, our signature treatments, or relax in our temazcal to rejuvenate your senses.
The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.
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When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.
A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.
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4.6/5
Reviewed 2024-07-22
The agent who checked me in convinced me to upgrade my room (for a fee), with the promise that I would receive points for this stay. Now I'm finding out that the stay was not eligible for points. Shady and deceptive business practices!
Beautiful room, great customer service. Beach area recovery from hurricane restored quickly.
Reviewed 2024-07-20
We have made a family tradition to visit the Fairmont Mayakoba once a year, since the very first time we all fell in love with the hotel, the whole Mayakoba complex and the Fairmont Mayakoba family. This was our third visit and we can’t wait to go back, hopefully soon!
Reviewed 2024-07-19
We’ve been to this resort a dozen times and love it there but perhaps because of the heavy rains and hurricane right before our trip, the mosquitos were insane. The property needs to do a much better job spraying after these events given all the swampy canals and mangroves. We kept seeing raccoons! We’d never seen those before either. Even they knew the resort wasn’t operating optimally. Also it was a OVERRUN with kids. So if you have kids maybe this is a plus. It was not for us haha we also got food poisoning but I’m not sure
We loved the resort, spa and staff. Only issue is I got very sick 3 of the days - apparently food poisoning was going around the resort - we talked to others that had bad food poisoning too. The butler tried to help getting meds, but it was about 3 days there and 3 days at home that I was sick.
Pools closed early, cielo bar was empty, music around was non-existent and seemed like place was going out of business
t’s not a 5 starts hotel, we were supposed to stay 6 nights and left after the 1st night. There is no attention to details, the hotel is degradated and services is not high standard as it should be. We came for our honeymoon and were very disappointed.
Reviewed 2024-07-16
It was great. Unfortunately, the hurricane forced us to leave early.
Reviewed 2024-07-15
We stayed at the Fairmont Mayakoba the week of July 1st and had a great experience. Between the staff, service, food quality and our own personal butler service, we were very much pleased with our stay. Everyone went above and beyond. The staff was extremely friendly and accommodating. Our son had a great time despite only being 3 years old. We did have to cut our trip short due to Hurricane Beryl which was a bummer since we had gotten such a great deal to stay at the hotel. We hope to return in the future.
We happen to visiting just before Hurricane Beryl, and luckily had previously planned to leave just before land fall. The communication form the resort was poor leading up to our departure as we were learning about the closures and evacuation plan from service staff, often conflicting info.
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