Welcome to Fairmont Heritage Place, Mayakoba

Fairmont Heritage Place, Mayakoba is located in the heart of Mexico's Riviera Maya, inside one of the most prestigious resort developments in the Mexican Caribbean: Mayakoba.

Fairmont Heritage Place, Mayakoba consists of ultra-luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and retail facilities to which Owners have access.  The residences were designed by the prestigious architectural firm SB-Architects, based in Miami and San Francisco, and interior design firm, VR Design Group based in Los Angeles. Both designers have extensive experience worldwide. The Fairmont Heritage Place, Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners. Read LessMore
Activities
Activities at Fairmont Heritage Place, Mayakoba

Guests at Fairmont Heritage Place, Mayakoba have privileged access to Fairmont Mayakoba's AAA-5 Diamond facilities, including exploring nature trails on foot or bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property’s five fresh water pools, non-motorized watersports (kayaks and catamarans), access to the Kids' Club, outdoor tennis and paddle courts and more! 

Guest Services

One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few hotels in the world offer the wealth of services, scenery and hospitality of Fairmont Mayakoba, Riviera Maya.
  • AV Equipment
  • The beauty salon at the Fairmont Spa
  • Bellman | Uniformed Services
  • Car Rental
  • Babysitting Services
  • Kids Clubs
  • Shopping at Fairmont Mayakoba
  • Concierge Services at Fairmont Mayakoba
  • Currency Exchange

The Residences at Fairmont Heritage Place, Mayakoba

Ownership in Fairmont Heritage Place, Mayakoba represents much more than a superb vacation home in an excellent property. As a Private Residence Club, it also assures that you will enjoy quality time with family and friends, enhanced by services and facilities of uncompromising luxury.
Fairmont Heritage Place, Mayakoba is destined to be the most exclusive Private Residence Club in the Riviera Maya, providing Owners with special privileges and reciprocal use programs with over 300 of the world´s most desirable destinations. Mayakoba Owners also receive additional Privileges with their Mayakoba Privilege Card, which entitle them to Spa and Restaurant discounts when they visit the neighbor hotels Rosewood and Banyan Tree.
A connection to the Fairmont Mayakoba Hotel provides owners with access to the hotel’s exceptional amenities, such as the Willow Stream SPA, the Laguna Grill&Bar, Café Maya, Las Brisas beachfront restaurant & beach club, and a business & meeting center. A $25USD Resort Fee applies per day, per Residence.

FAIRMONT HERITAGE PLACE, MAYAKOBA AMENITIES:

24-hour concierge and valet

Special recognition within the loyalty program

Butler service

In-house car and chauffeur to transport around the Mayakoba Complex

Dedicated Owners’ Lounge and Dining Area

Kids and Youth Club (self service)

Club House Fitness Center

Paddle Court

RESORT AMENITIES

The $25 USD Resort Fee entitles you to:

Water Sports (Kayak and Catamaran)

Beach & Pool

Discounts at Willow Stream Spa & Complimentary Fitness Access

Transportation within the hotel property

BMW Bikes

Kids Club – 3 complimentary hours (selected times only)

IN-ROOM AMENITIES

A dedicated Owner Services team who attends to your every request

Online Groceries available: Pre order your favorite culinary treats before your arrival

Daily Basic Housekeeping Services

One complimentary Deep Cleaning Housekeeping Services (Additional fee applies for any additional request)

Valet service upon your arrival

In-residence dining * Fee applies

Secure storage for your personal belongings (Two 24 Gallon Container per Owner)

Private wine storage for your favorite wine varieties

Audio Video system with flat screen HDTV

Air conditioning throughout

Internet

see our floor plans

Contact & Location


Hotel map location
Carretera Federal Cancun-Playa del Carmen Km 298. Solidaridad. Quintana Roo. Mexico, 77710.

  • Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN). 

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental.Please contact Mayakoba Services by phone +52 984 206 3095 and by email at reservationsfmt@mayakobaexperiences.com

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge  or directly at the travel agency located at the hotel (independent concession) - reservationsfmt@mayakobaexperiences.com

    Valet Parking
    All Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.

  • For the convenience of our guests, we have combined our most popular amenities and activities into a comprehensive resort fee priced at USD $35 per adult per night. This fee unlocks a world of amenities and activities designed to make your stay unforgettable.

      The resort fee includes:

      Essential Amenities
      • Valet parking
      • High-speed internet
      • Free use of bicycles
      • Transportation within the property (golf carts with drivers)
      • Transportation to El Pueblito, El Camaleón Golf Course, and other Mayakoba resorts

      Recreational Activities
      • Water activities: Catamaran tour, kayaks, paddleboards, snorkeling masks, and boogie boards
      • Beach activities: Beach volleyball, soccer tournaments, sand toys, and beach games
      • Free access to the Kids Club for children aged 5 to 11. Choose between three free hours per day or supervised access to the game room from 2:00 p.m. to 5:00 p.m. Boat tour for bird watching within the property

      Daily Rituals
      • Mezcal and tequila tasting experience at La Cantina Bar
      • Sustainable experience at the Fuego restaurant, on the beach
      • Hat painting activity at La Cantina Bar
      • Mixology class at the Cielo Rooftop Bar with a view of the Caribbean Sea

      Credits
      • USD $40 credit per room/stay applicable to massage treatments at the spa
      • USD $20 credit at the Sweet Spot candy store located in El Pueblito

    • The moment when traveling with a pet completes your life journey

      The hotel accepts Cats or Dogs less than 25 lb.
      Housekeeping has specialized cleaning processes for rooms with pets.

      Download our Companion Animals Policy 

    •  TOP TEN EXPERIENCES

      1. Start your day with Yoga at the Beach
      2. Ride a bike throughout the resort with your family
      3. Enjoy a delicious buffet breakfast at La Laguna
      4. Capture unique moments with the on-property birdwatching boat tour
      5. Visit the El Camaleón Golf Course and play 18 holes or just book an introduction lesson at the Pro-Shop
      6. Have lunch at Brisas with an astonishing view overlooking the calming beach
      7. Try out different water activities such as the stand-up paddle boards and kayaks
      8. Indulge your senses in the Fairmont Spa with our local Melipona honey bee treatment
      9. Experience an exquisite dinner at the signature seafood restaurant Gaia
      10. Ask for a Habanero Margarita at Cielo Rooftop overlooking the Mexican Caribbean

      Share your Fairmont Mayakoba experience and use our official hashtags #FairmontMayakoba #FairmontMoments

      Download our Resort Map

    • Enjoy your family vacations with the amenities that our resort offers you.

      Restaurants:
      Kids Menu
      Baby chairs
      Complimentary dining for kids under five years old
      Diaper changing table in the bathrooms
      Coloring books and crayons
      In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

      Guest Rooms:
      Cradle
      Slippers (1+ years old)
      Bathrobe (4+ years old)
      Baby's bathtub
      Baby bottle sterilizer
      Electric baby bottle warmer
      High Chair
      Diaper Pail
      Auxiliary benches to reach the sink

       

    • For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.

      Download our meeting brochure