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service DETAILS AT FAIRMONT ROYAL YORK

Standing in the very heart of downtown Toronto, Fairmont Royal York provides all of the facilities and services one would expect of a luxury hotel in a world-class city.

service DETAILS AT FAIRMONT ROYAL YORK

Check-in is anytime after 4:00 p.m., local time, on the day of arrival, and check-out is anytime before 12:00 p.m. Please contact the hotel if you are arriving at a different time or require a late check-out.

Valet Parking:Located at the hotel east entrance and can accommodate vehicles up to 6’3”. Five Electrical Vehicle (EV) charging stations are available.Overnight: $70 CAD per night, includes in and out privilegesRestaurant Rate: $30 CAD for up to 3 hoursEvent Rate: $42 CADNearby Parking Alternatives:Self-parking is recommended at 79 Wellington Street*. For oversize vehicles up to 12' in height we recommend underground parking at 18 Wellington Street* or a surface lot located at 30 Bay Street*.*Availability and cost not managed by Fairmont Royal York

Fairmont Royal York offers fully accessible rooms (12) with the following features:Lowered light switchesLowered peepholeLowered thermostatWider doorwaysGrab bars in bathroomRaised sinkRaised toiletLever door handlesLowered clothes rackSeat in shower'Roll in shower

The Xerox Business Centre at Fairmont Royal York provides business travellers with the best printing technology available. Located on the Lobby Level, the center is open Monday to Friday, 8:00 a.m. to 6:00 p.m.

The following shops, services and boutiques are located on the Avenues level of the hotel:Unique Gifts and Convenience NewstandKalani SpaLC TravelMust Have by T.K.Olliver Gray Gentlemen's ApparelPenny Loafers Shoe Shine CompanySkinjectablesSpahket Natural LuxuryThe Men's SalonThe Sock DenZiba CoutureD Floor: Toronto Cosmetic Surgery Institute

High speed internet access is available at a daily fee.Standard internet access = 15.76 CAD per 24 hours.Premium internet access = 27.06 CAD per 24 hours.

Small pets are allowed in the hotel but cannot be left unattended in guest rooms at any time and must be kept on a leash in common areas. There is a $50 per stay pet fee and Deluxe Rooms are recommended for pets over 20 lbs (9 kg).Please note pets are not permitted on our hypoallergenic floors, Health Club or Dining Venues.Service dogs are welcome at the Fairmont Royal York at no additional fee, however, we kindly ask that you contact the hotel in advance of your stay.

Guest services

The Concierge Desk is located in the Main Lobby. They will happily assist you with obtaining tickets for sporting events and theaters, making dinner reservations and arranging city tours. To reach the concierge directly, please call (416) 368-2511 or email ryh.concierge@fairmont.com.

Bellmen are located in the Main Entrance of the hotel. They will be happy to assist you with porterage and luggage storage. For guests traveling by train, VIA Rail's ''RED CAP'' porter will bring your luggage across the street to the Registration Desk.

Housekeeping may provide extra amenities such as humidifiers, cribs and rollaway beds at no extra cost. If you require a crib or rollaway bed, we recommend reserving a Deluxe Room as these guest rooms have sufficient space for the additional sleeping area.

The Fairmont Royal York Security Team members are trained in First Aid and CPR and respond to emergency calls in the hotel 24 hours a day. The hotel also utilizes the services of an on-call doctor at the guest's request. Additional medical equipment, including wheelchairs, is available on request (subject to availability).

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A stay that will fit your way of travelling

FAMILY TRAVEL

From our indoor pool and child-sized robes to kid's menus at our dining venues, it’s our pleasure to make your stay more comfortable when travelling with children. Let us help you make the most of your travel with your loved ones.

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