Check-in time is 4 PM. Check-out time is 11 AM. Our dedicated front desk team will be able to greet you during this hours. If you are arriving in the late evening time or require a late checkout please get in touch and we will be happy to assist you 1 (604) 938-8000
SERVICE DETAILS AT
FAIRMONT CHATEAU WHISTLER
World-class service awaits your every need. Our dedicated concierge team is available to assist with a variety of personalized services, including arranging transportation, booking tours and activities, and providing recommendations in Whistler. Your comfort and convenience are our top priorities.
Guest information
Self-parking: $41 CAD/night plus taxes, with unlimited access.
Valet service: $54 CAD/night plus taxes, with unlimited access.
Fairmont Chateau Whistler is pleased to offer access to Tesla Supercharger electric vehicle charging stations (ten stations total, up to 72 kW).
We strive to create a culture of inclusion at Fairmont Chateau Whistler. As such, we are fully equipped to meet the needs of our guests with disabilities. Our accessible rooms are thoughtfully designed to ensure your comfort and safety during your stay, and many of our resort areas are fully accessible. Please contact us if you have any special requests related to accessibility, or if you need more information about our facilities and services.
For your convenience our lobby business centre is equipped with computer work stations and printers.
The Health Club & Fitness Centre is open daily from 5:30 a.m. to 11:00 p.m.
We have a number of shops onsite that sell bespoke Whistler creations you can bring home for family and friends.
Enjoy unlimited access to high-speed internet during your stay.
We have bundled together our most popular amenities and activities under one $50 resort experience fee. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. The fee is added to your guest room folio daily.
At Fairmont Chateau Whistler, we know that your pets are truly part of the family. That’s why we welcome you and your special, tail-wagging companions to beautiful Whistler with open paws. You are welcome to bring your dog along for an additional charge of $50 per room, per night. This fee applies to all pets and covers deep-cleaning services.
When you check in, you’ll receive the Comfort Pet Amenity, which includes a comfy dog bed, water/food bowl, and a selection of FirstMate kibble.
Guest services
The Concierge desk is located in the main lobby and attendants are ready to advise and assist you with your activity, dining and transportation arrangements.
Call +1 604 938 2006 for more information, or email cwr.concierge@fairmont.com.
Bell Staff are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage bell services. Bell Staff are available to assist you 24-hours, 7-days per week.
You are welcome to use coin-operated washers and dryers on four of the hotel floors. Dry cleaning services are also available.
Brin g your gear for adventure and we will keep it safe during your stay. Our team is always happy to help you with your skis, bikes and golf clubs when you return to the hote'.
Our lost and found is dedicated to helping you reunite with your belongings. We understand how important these items can be, and we take great care of them while they are in our possession.
If you have lost something on our property, please contact our front desk staff immediately. We will do our best to locate your item and return it to you as soon as possible.
Make the most of your stay
At Fairmont Chateau Whistler, your adventure starts right at our doorstep. Our on-site ski and snowboard rentals by Whistler Blackcomb make it easy to gear up and hit the world-class trails of Whistler Blackcomb. Whether you're a seasoned pro or a beginner, we have the equipment to suit your needs.
Experience the ultimate in relaxation at Fairmont Chateau Whistler with our thoughtful turn-down service. Each evening, our attentive staff will prepare your room for a restful night's sleep.
Indulge in a truly luxurious experience and let us take care of every detail.
Experience the ultimate in convenience at Fairmont Chateau Whistler with our slopeside ski valet service. Simply drop off your equipment at our designated area, and we'll store it securely until you're ready to hit the slopes. When you're finished skiing, return to our valet station, and we'll have your gear ready for you.
Enjoy effortless access to Whistler Blackcomb's world-class trails without the hassle of carrying your equipment.
As an ALL Live Limitless Loyalty member, you'll enjoy exclusive benefits that elevate your stay at Fairmont Chateau Whistler and other participating Accor properties worldwide.
Join ALL - the lifestyle hotel loyalty program
- Member rate
- Room upgrades
- Free nights
- Limitless experiences & partners
Your loyalty benefits
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MEMBER RATE
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ROOM UPGRADES
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FREE NIGHTS
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LIMITLESS EXPERIENCES & PARTNERS
A stay that fits your way of travel
WHISTLER FOR FAMILIES
Fairmont Chateau Whistler offers the perfect setting for unforgettable family vacations. Our spacious accommodations, luxurious amenities, and breathtaking mountain views provide the ideal backdrop for quality time together.
COMING FOR BUSINESS? LET IT BE GOLD
With its in-room working desk and high-speed internet access, as well as gold lounge and complimentary use of a boardroom, Fairmont Gold Floor accommodations offer the perfect environment for productive working sessions.
Discover a privileged hotel-within-a-hotel experience with a VIP service that begins the moment you arrive and receive a truly personalized service from our dedicated Fairmont Gold team to transform your business trip into a memorable moment.
ACCOMMODATION
Where World-class Adventure Meets Unpatrolled Elegance
Our iconic resort offers the perfect blend of outdoor exploration and indulgent relaxation. Experience the thrill of skiing and snowboarding on Whistler Blackcomb, unwind in our luxurious spa, and savor gourmet cuisine in our award-winning restaurants.