Service DETAILS AT FAIRMONT TOKYO

We prioritize your convenience and comfort from arrival to departure.

Check-In: From 3 PM, enjoy a smooth, hassle-free experience with our 24/7 front desk service. We offer both traditional and contactless check-in options. Whether you're arriving early or late, our team is ready to accommodate your needs and ensure a warm welcome.

Check-Out: By 12 PM, our flexible process allows you to depart at your convenience. Take advantage of express check-out for a quick and easy exit, or let us assist with any last-minute requests. Extended check-out times are available upon request, ensuring a stress-free end to your stay.

Your comfort is our priority, and we’re here to make your arrival and departure as seamless as possible.

We offer secure, convenient parking for a stress-free stay. Our on-site facility is accessible for guests and event attendees. Whether it's a short visit or extended stay, we provide ample space and valet service. Your peace of mind is our priority—park with ease and enjoy your stay.

Parking Fees

Self-Parking:

• Visitors: JPY800 per hour
• Staying Guests: JPY3,500 per night
• Spa Guests: Complimentary during your spa treatment time
• Banquet or Wedding Guests: JPY800 per hour
• Dining Guests:
  • One hour complimentary when spending JPY5,000
  • Two hours complimentary when spending JPY7,000
  • Three hours complimentary when spending JPY12,000
  • Four hours complimentary when spending JPY18,000

Valet Parking:

• Staying Guests: Additional JPY3,500 required
• Others: Additional JPY2,000 required

Our hotel is dedicated to ensuring a welcoming and accessible experience for all guests. We provide various accessible features, such as wheelchair-friendly entrances, elevators, and specially designed guest rooms with widened doorways and accessible bathrooms. Our team is always on hand to assist with any special requirements, ensuring your stay is as comfortable and convenient as possible.

If you need any specific accommodations or assistance during your visit, please let us know.

Designed for the modern professional, our hotel offers a range of business services to ensure seamless and efficient work. Enjoy complimentary high-speed Wi-Fi in your room, the Fairmont Gold Lounge, and all public areas.

Our versatile meeting rooms cater to conferences, presentations, and private events, supported by state-of-the-art technology. Whether hosting a business meeting or seeking a quiet workspace, our dedicated team is here to assist with all your professional needs, ensuring a productive and successful stay.

Stay active and energized during your stay at our fully equipped gym, featuring state-of-the-art Technogym equipment. With a variety of cardio machines, free weights, and strength training equipments, our gym caters to all fitness levels.

Whether maintaining your workout routine or trying something new, our modern facilities provide a comfortable and motivating environment. Open 24/7 for your convenience, the gym offers everything you need to keep your fitness goals on track while traveling.

Complimentary internet is offered to all guests, with premium options available for enhanced bandwidth. Stay productive and connected with ease at our hotel.

Stay connected throughout your stay with our high-speed internet access, available in all guest rooms and public areas. Whether working, streaming, or staying in touch with loved ones, our reliable Wi-Fi ensures a seamless experience.

Our dedicated Concierge team is here to elevate your stay with personalized recommendations and expert assistance. From arranging city tours and booking restaurant reservations to securing tickets for local attractions or handling special requests, we ensure every detail of your visit is seamless. Whether you're seeking hidden gems in the city or need assistance with transportation, our Concierge is always ready to create a memorable and hassle-free experience for you.

Our friendly and professional Bell Team is here to ensure that your arrival and departure are smooth and effortless. From assisting with your luggage to guiding you to your room, our team is dedicated to providing personalized service throughout your stay. Whether you need help with unpacking, arranging transportation, or simply have a question about the hotel, our Bell Team is always available to make your experience comfortable and enjoyable. Let us take care of the details, so you can focus on relaxing and enjoying your time with us.

From fresh linens and spotless rooms to thoughtful touches that elevate your experience, we ensure every corner of your accommodation is meticulously cared for. Whether you require daily cleaning, additional amenities, or special requests, our housekeeping team is always ready to assist with attention to detail and a warm smile. Relax and enjoy your stay while we take care of everything.

Our convenient dry cleaning and laundry services ensure that you look and feel your best throughout your stay. Whether you need a quick refresh of your wardrobe or specialized cleaning, our professional team provides fast, efficient, and high-quality service. We offer same-day service for most items, with pickup and delivery available directly to your room.

Simply contact the Royal Service for pricing, scheduling, or any special requests, and let us take care of the rest.

For your convenience, our hotel offers secure storage options for your luggage and personal belongings throughout your stay. Whether you need to store items before check-in or after check-out, our team is here to assist.

We provide both short-term and long-term storage, ensuring peace of mind while you explore the area or prepare for your departure. Simply ask at the Royal Service, and we'll take care of the rest.

If you've misplaced an item during your stay, our Lost & Found service is here to assist. We make every effort to recover lost belongings and will contact you promptly if an item is found.

Please reach out to the Royal Service for assistance, and we'll ensure that any recovered items are safely returned to you. Our goal is to provide peace of mind, knowing your possessions are in good hands.

Discover the local area at your own pace with our convenient bike rental service. Whether you're looking to enjoy a leisurely ride through the city or need a quick way to get around, our well-maintained bikes are available for rent. We are also happy to provide helmets, maps, and recommendations for scenic routes. Rent a bike today and explore the destination in a fun, eco-friendly way!

Experience an extra touch of comfort with our nightly turn-down service. Each evening, our housekeeping team will prepare your room for a restful night, ensuring the lights are dimmed, the bed is neatly arranged, and fresh towels or amenities are provided. It’s our way of making sure you feel relaxed and pampered at the end of each day.

Simply contact Royal Service if you’d like this service, and we’ll take care of the rest.

As a valued member of the ALL - Accor Loyalty program, you can enjoy exclusive benefits designed to enhance your stay. Earn points with every booking, enjoy room upgrades, early check-in, and late check-out (where available), and access special member-only offers. The more you stay, the more you save, with rewards that can be redeemed for free nights, dining, spa treatments, and more. Membership also grants you access to a range of partner services and personalized experiences, making each stay more rewarding. Join today and start enjoying the perks of being an Accor member.