We recommend arriving 45 minutes prior to your treatment time to enjoy our spa facilities and ensure your treatment starts on time. Late arrivals may result in a reduction of your treatment experience.
To make any changes to your booking, please contact the Spa Reception by phone +44 (0) 1334 837045 or by email spa@fairmont.com
We require a notice period of 24 hours for cancellation or rescheduling. Missed appointments without proper notice are subject to 100% charge for reserved spaces. This also applies for no-shows. For on-resident guests, credit/debit card details will be required at time of reservation.