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service DETAILS AT FAIRMONT LE CHÂTEAU FRONTENAC

Nothing is overlooked at Fairmont Le Château Frontenac for making each stay unforgettable and truly special.

Guest information

The check-in is from 4 p.m. and the check-out is until 12 p.m.

The hotel parking is accessible from St. Louis Street.

Valet parking is $50 CAD per 24-hour period, including in and out privileges. Over-sized vehicules and trailers are not accepted in the hotel parking.

 

Maximum height is six feet. For these vehicles, self-parking is available at Parc Victoria (1, rue du Cardinal-Maurice-Roy) or at the Bassin Louise parking lot (155, rue Abraham-Martin - RVs authorized in summer only). Clients who do not stay at Le Château Frontenac can also benefit from the parking. Entrance is via Mont-Carmel Street and rates are from $7 per half an hour, $45 for a maximum of 12 hours and $55 for a maximum of 24 hours.

The Fairmont properties in the Québec province have installed electric vehicle charging stations. Our numerous charging station are located in the indoor parking.

Our business center in available for hotel guests 24/7. Ask a member of our team for more information.

The fitness center is available 24/7. Between 7 a.m. and 9 p.m., the fitness center is accessible via the pool entrance on the 6th floor.

Outside these hours, please refer to a member of our staff for further information.

Fairmont Store

  • (418) 691-2165

 

Boutique Lambert & co

  • (418) 694-2151

 

Artist in residence - Annie Pelletier

  • Located in the lobby

Stay connected throughout your stay with high-speed internet access at Fairmont Le Château Frontenac.

 

Enjoy complimentary Wi-Fi in guest rooms and public spaces for a seamless online experience.

We've gathered our most popular amenities and activities together under an experience fee of $ 35 plus tax per room (a value of $100), per night which will be added to your bill.

All dogs are welcome.

There is a housekeeping charge of $60 CAD/night. $10 will be donated to the Mira foundation for each night. Seeing-eye dogs are allowed everywhere at no extra cost.

 

For the duration of their stay, all dogs receive a bowl, mat, blanket and goodies (available in small, medium and large sizes). Only certain floors of the hotel are pet friendly.

Located on the 6th floor, the steam bath, dry sauna, indoor heated pool and whirlpool are open daily from 7 am to 9 pm.

Guest Services

The main Concierge Desk is located in the lobby.

They will happily arrange city tours, limousine transportation or restaurant reservations.

 

Our Concierge team can be contacted by email at LCF.concierge@fairmont.com.

Bellmen are located at the Main Entrance of the hotel and in the Main Lobby, across the Registration Desk.

They will be happy to assist you with luggage storage and porterage.

The hotel offers pick-up services seven days a week.

Please contact a member of our team for more information.

Enhance your stay with a unique treat, carefully prepared by our team. Whether to celebrate a special occasion or simply to treat yourself, choose from our vast selection of items.

 

To order online, click here.

Our official florist, La Fleur d'Europe, offers you unique and refined floral arrangements for any occasion.

 

To reach La Fleur d'Europe:

  • 418 524 2418
  • lafleurdeurope@bellnet.ca

A member of our staff is always available at the reception desk.

Make the most of your stay

Discover the famous characters and historical events that have shaped the identity of the Fairmont Le Château Frontenac over the years.

 

Reservation required with a member of our staff. Duration of 1 hour. Extra fee.

Turn down service is available upon request and is included with all our suites and on Fairmont Gold floors.

ALL – Accor Live Limitless is the loyalty program for Accor hotels, including Fairmont Le Château Frontenac.

As an ALL - Accor Live Limitless member, you'll be rewarded every step of the way when you stay and dine in our restaurants and bars.

 

Your Reward points can be applied to your next vacation for room upgrades, online purchases, exclusive experiences and more.

Fairmont Le Château Frontenac edits its own glossy magazine. A copy is available in every hotel room, and guests are invited to keep it as a souvenir. Each issue is unique and packed with exclusive content on the hotel, articles and interviews with key figures.

Let time stand still at Moment spa Le Château Fronteac for a complete relaxation of body and spirit.

Thanks to a highly qualified team working in an idyllic environment, your experience will be filled with calm and peace.

Join ALL - the lifestyle hotel loyalty program

Unlock exclusive benefits
  • Member rate
  • Room upgrades
  • Free nights
  • Limitless experiences & partners

Your loyalty benefits

  • MEMBER RATE
  • ROOM UPGRADES
  • FREE NIGHTS
  • LIMITLESS EXPERIENCES & PARTNERS
Your current status :
Number of nights :
Your status points :

A stay that will fit your way of travelling

QUÉBEC FOR FAMILIES

Fairmont Le Château Frontenac makes family travel easy. With advantages like rooms designed for families and baby furniture right at hand, we’ve got everything children and parents need to have an amazing stay at the most iconic hotel in Québec City.

COMING FOR BUSINESS? LET IT BE GOLD.

With its in-room working desk and high-speed internet access, as well as gold lounge, Fairmont Gold Floor accommodations offer the perfect environment for productive working sessions.

 

Discover a privileged hotel-within-a-hotel experience with a VIP service that begins the moment you arrive and receive a truly personalized service from our dedicated Fairmont Gold team to transform your business trip into a memorable moment.

Explore More

  • WELLNESS

    The Château is the ultimate wellness destination, and our facilities are the perfect place to break from the everyday in beauty.

  • DINING

    The excellent reputation of the Château Frontenac's cuisine is well established. Dicover our unique experiences : Ultimate gastronomy at Champlain, excitement at Sam bistro, dazzled senses at Place Dufferin, or unparalleled fascination at 1608 bar.