Arrival & Punctuality
To fully enjoy your experience, we ask that you arrive 30 minutes before your appointment. This allows time to enjoy our amenities, change into a robe and sandals, and ensure your treatment starts on time. Late arrivals may result in a shortened service, while those arriving only 10 minutes prior will need to change after their service.
Prenatal Massage Policy
For the safety of both mother and baby, our therapists can only provide massage services to expecting mothers past their first trimester (12 weeks).
Cancellation & No-Show Policy
Cancellations or appointment changes must be made at least 24 hours in advance. Late cancellations or no-shows will be charged 100% of the service fee to the credit card on file. To modify your reservation, please contact our reception desk at 412-773-8882.
Spa Facilities & Health Considerations
Our facilities include a Fitness Center, Steam Room, Cedar Dry Sauna, and Showers. If you or a household member have a communicable illness, we kindly ask that you postpone your visit for the safety of our guests and staff.