service DETAILS AT

FAIRMONT MOUNT KENYA SAFARI CLUB

At Fairmont Mount Kenya Safari Club, check-in begins at 3:00 PM, and check-out is at 12:00 PM.

Our team is dedicated to ensuring your arrival and departure are seamless, offering personalized service to make every moment of your stay exceptional.

At Fairmont Mount Kenya Safari Club, we offer effortless parking services to ensure your arrival is as seamless as your stay. Our secure, spacious parking area is conveniently located, providing peace of mind as you explore the beauty of the surrounding landscapes.

Whether you're arriving by car or private chauffeur, our attentive team is always on hand to assist, ensuring your experience is as smooth and enjoyable as possible.

Fairmont Mount Kenya Safari Club is committed to providing accessibility for all guests. We offer several wheelchair-friendly rooms, some equipped with roll-in showers, ensuring a comfortable stay.

Our team is dedicated to meeting your needs, and we invite you to reach out with any special requests or for more information. Please don’t hesitate to email us, and we will be happy to assist in making your stay as seamless and enjoyable as possible.

At Fairmont Mount Kenya Safari Club, we offer the convenience of foreign currency exchange for our guests. Reasonable amounts of foreign currencies can be converted to Kenyan Shillings, ensuring a smooth and hassle-free experience during your stay.

Our team is on hand to assist with any exchange needs, allowing you to focus on enjoying your time with us. Should you require assistance or have any questions, feel free to contact our concierge team who are always happy to help make your stay as seamless as possible.

At Fairmont Mount Kenya Safari Club, our fitness center is designed to meet all your wellness needs. Equipped with state-of-the-art machines, including treadmills, ellipticals, and free weights, it offers a comprehensive space to maintain your fitness routine. Whether you prefer cardio, strength training, or flexibility exercises, our gym provides everything you need for a full-body workout.

After your session, unwind in the serene surroundings of our property, allowing you to rejuvenate both body and mind. Our team is happy to assist with any requests to ensure your fitness experience is exceptional.

At Fairmont Mount Kenya Safari Club, our gift shop offers an exquisite selection of souvenirs to capture the spirit of your stay. Explore a wide variety of postcards, books, and memorabilia, as well as beautifully crafted Kenyan artifacts and jewelry. Each item reflects the rich culture and artistry of Kenya, perfect for taking a piece of your experience home.

The gift shop is open daily for your convenience, with hours from 8:00 AM to 10:30 AM, 12:30 PM to 3:30 PM, and 6:00 PM to 8:00 PM. Our team is always available to assist you in finding the perfect keepsake.

At Fairmont Mount Kenya Safari Club, we understand the importance of staying connected. Enjoy complimentary internet access throughout the property, ensuring that you can effortlessly work, connect with loved ones, or share your unforgettable moments.

Whether you're in your room, relaxing by the pool, or enjoying a meal at one of our dining venues, reliable Wi-Fi is available to meet your needs. Our team is here to ensure that your experience is as seamless and enjoyable as possible.

At Fairmont Mount Kenya Safari Club, we strive to ensure every aspect of your stay is exceptional. A resort fee applies, covering a range of exclusive services and amenities to enhance your experience.

This fee includes access to our fitness center, high-speed internet, and other thoughtful touches designed to make your stay as seamless and comfortable as possible.

Our team is always available to provide more details and assist with any questions to ensure a truly memorable stay.

At Fairmont Mount Kenya Safari Club, we understand that pets are part of the family. Our pet policy is designed to ensure both you and your furry companion have a comfortable stay.

We welcome pets in designated areas and offer pet-friendly accommodations to make your stay as enjoyable as possible. We kindly ask that pets be kept on a leash in public areas and that owners clean up after their pets.

For any specific requests or further information, please reach out to our team who will be happy to assist.

The Concierge Desk at Fairmont Mount Kenya Safari Club, located in the main lobby, is your gateway to personalized service and unforgettable experiences.

Our expert team is always available to assist with private dinner reservations, arrange transportation, and secure bookings for local excursions to nearby attractions. Whether you wish to explore the stunning wildlife of Laikipia, enjoy a tranquil hike, or indulge in a special dining experience, our concierge team is here to ensure every detail is tailored to your needs.

At Fairmont Mount Kenya Safari Club, our dedicated bell team is here to provide a seamless and effortless experience from the moment you arrive. Located at the entrance, they are ready to assist with luggage, offer a warm welcome, and ensure your comfort as you settle in.

Our bell staff are well-versed in the resort’s offerings, available to provide helpful information about the property and nearby attractions. Always attentive and professional, they ensure that every aspect of your stay is as smooth and enjoyable as possible.

At Fairmont Mount Kenya Safari Club, our room service offers a convenient and luxurious way to enjoy exceptional dining in the comfort of your room. Whether you're starting your day with breakfast on your private balcony or enjoying a romantic dinner under the stars, our room service is available to cater to your needs.

Our extensive menu includes a range of dishes, from local delicacies to international favorites, all prepared with the finest ingredients. For a truly personalized experience, our team is always ready to assist with special requests, ensuring your stay is as comfortable and memorable as possible.

At Fairmont Mount Kenya Safari Club, we offer convenient laundry services to ensure you always look your best.

For same-day service, simply inform Royal Service and have your laundry ready for pick-up by 10:00 AM. Your items will be returned to you by 6:00 PM the same day, allowing you to enjoy fresh, clean clothes without delay.

If laundry is collected after 10:00 AM, it will be delivered the following morning.

Please note that laundry services are subject to additional fees. Our team is happy to assist with any special requests to ensure your stay is seamless.

At Fairmont Mount Kenya Safari Club, we offer secure storage services to ensure your belongings are safely stored during your stay. Whether you need a place for luggage before check-in or after check-out, or a secure spot for valuables, our team is here to assist.

We understand the importance of convenience, and our storage options are designed to give you peace of mind, allowing you to fully enjoy your time with us. For further assistance, please contact our team, who will be happy to help with your storage needs.

At Fairmont Mount Kenya Safari Club, we prioritize your comfort and peace of mind. If you misplace any belongings during your stay, our Lost and Found service is here to help. Our dedicated team works diligently to ensure any lost items are safely returned to you.

If you realize something is missing, simply reach out to our team, and we will make every effort to locate and return your belongings. We are committed to ensuring your experience remains seamless, even in the event of an unexpected loss.

At Fairmont Mount Kenya Safari Club, embark on an unforgettable adventure with our guided bike tours. Accompanied by our knowledgeable guide, you’ll break free from your routine and explore the local flora and fauna, all while enjoying the stunning landscapes.

Choose between our mechanical or electric bikes as you cycle through the serene glades, observing rare mountain wildlife and breathtaking views. The tour offers a unique opportunity to experience the beauty of the exotic park and surrounding conservancy in an active and immersive way.

At Fairmont Mount Kenya Safari Club, our evening turndown service ensures that your room is prepared for a restful night. Each evening, our dedicated housekeeping team provides thoughtful touches, such as dimming the lights, drawing the curtains, and ensuring the room is cozy and inviting. We may also light the fireplace, setting the perfect ambiance for relaxation.

This personalized service is designed to make your stay even more comfortable, offering a serene atmosphere to wind down and enjoy the tranquility of the iconic slopes of Mount Kenya.

Fairmont Mount Kenya Safari Club is proud to be part of Accor's ALL – Accor Live Limitless loyalty program, offering our esteemed guests a wealth of exclusive benefits. Members enjoy access to special rates, earn points for every stay, and can redeem them for complimentary nights, dining experiences, and spa treatments.

Additionally, ALL members receive personalized offers tailored to their preferences, ensuring each visit is uniquely rewarding. Enroll now.

Fairmont Magazine is a biannual publication that offers readers an immersive experience into the world of Fairmont Hotels & Resorts. Each issue features captivating stories on destinations, culinary delights, spa and wellness retreats, weddings, arts and culture, and guest experiences. The magazine serves as a window into the unique experiences and exceptional service that define the Fairmont brand.