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service DETAILS AT FAIRMONT LE MONTREUX PALACE

At Fairmont Le Montreux Palace, we ensure your stay is unforgettable. Our concierge team is ready to assist with personalized services, from arranging transportation to booking local experiences and offering tailored recommendations. We're here to make your visit to the Swiss Riviera truly exceptional.

Guest information

Check-in time is 3:00 p.m. Check-out time is 12:00 noon.

Late check-out or early check-in is by request only and based on availability.

 

Additional fees may apply.

Please inquire with the front desk for details.

Our underground parking is conveniently located beneath the hotel gardens, offering three levels with 175 spaces.

Valet parking is available at the main entrance for your convenience.

  • Self-parking: CHF 42.-/night
  • Valet parking: CHF 48.-/night

 

Several charging stations for electric vehicles are available (CHF 25.- per charge).

At Fairmont Le Montreux Palace, we strive to provide a welcoming and comfortable experience for all our guests. Most areas of the hotel are wheelchair accessible, and our Signature Accessible Room is thoughtfully designed for your safety and convenience, featuring a bathroom equipped with wide doorway, roll-in shower, grab bars, and wheelchair-friendly toilets.

 

If you have any specific accessibility requests or need more information about our facilities, please don’t hesitate to contact us. A wheelchair is available upon request during your stay.

 

Accessible areas include:

  • Route from public entrance to registration
  • Accessible guestroom
  • Restaurants
  • Meeting rooms/ballrooms
  • Fairmont Spa and Fitness center
  • Public entrance, public areas, restrooms, registration desk, and concierge desk

Our Fairmont Spa and fitness centre are open to hotel guests and spa members, from 6:30 am to 10:00 pm daily.

Contact us at +41 21 962 1700 for more information.

Pets are permitted at the hotel at a cost of CHF 30.- per pet, per stay.

 

Pets must be on a leash at all times and cannot be left unattended. Pets are not allowed in the dining outlets, bars, Spa, fitness centre, pool, with the exception of working dogs assisting guests with disabilities.

 

Pet-sitting and pet daycare services can be coordinated through our concierge team.

Guest Services

Our Concierge team is here to assist you with detailed information on local activities, attractions, shopping, and dining options.

They can also help arrange transportation for your convenience.

 

For personalized assistance, please contact our Concierge Desk by dialing 43 from your room or by emailing concierge.montreux@Fairmont.com.

Bell staff are located at the entrance in the main lobby of the hotel. They will be happy to assist you with porterage and luggage storage.

Our Housekeeping team is delighted to offer twice-daily maid service, including an evening turn-down, to ensure your utmost comfort during your stay at Fairmont Le Montreux Palace.

 

We are pleased to provide the following items upon request:

  • Rollaway bed
  • Crib
  • Humidifier
  • Highchairs
  • Travel amenity kit
  • Dog amenities (beds and bowls)
  • Duvet, non-feather duvet and pillows
  • Ergonomic pillow
  • Fan
  • Adapter and converter

 

For assistance, please dial 46 from your room.

 

For lost and found items, please contact our Housekeeping Department at +41 21 962 12 12 or email montreux@fairmont.com.

We are pleased to arrange for childcare service.

Please contact our Concierge desk on +41 21 962 1212.

Baby cribs are available upon request when booking, or you can contact our Housekeeping team by dialing 46 from your room.

Dry cleaning and laundry services are available through Houskeeping departement. Simply dial 46 from your room to have your laundry picked up or for further information.

  • Dry cleaning: Available Monday to Friday
  • Laundry service: Available daily

For car rental availabilities and reservations, please contact our hotel partner Europcar located in the hotel by calling +41 21 962 1179 or call our Concierge Desk by dialing 43 from your room.

Floral arrangements can be ordered through the Concierge Desk or Housekeeping service.

Please contact us by calling +41 (0)21 962 1212.

Make the most of your stay

Explore the stunning landscapes of Montreux and the Swiss Riviera with our convenient bike rental service. Whether you prefer a leisurely ride along the picturesque lakeside promenade or a more adventurous trek through the nearby hills, our selection of bikes caters to all levels of experience.

 

Electric Bikes

Rentral price:

  • CHF 40.- for a half day
  • CHF 70.- for a full day

 

Bikes & Scooter

Available free of charge for local trips.

Explore a selection of boutiques located on the ground floor near the reception at Fairmont Le Montreux Palace. Discover brands such as La Griffe Ausoni, Tourbillon jewelry, Guillaume Bichet chocolaterie, and Caviar House & Prunier.

Additionally, the Montreux Jazz Festival shop can be accessed from outside the hotel, conveniently located to the left upon exiting.

Discover rewards, unique benefits, and exceptional events with ALL – Accor Live Limitless.

 

Stay, work, and earn points to unlock exclusive benefits as a member. Receive our guaranteed best price on participating hotel stays, exclusive access to offers and pre-sales, and savings on select hotels.

 

The best part—the more you stay, the more you earn. Use points like cash to pay your bill or pay it forward by converting your Reward point to support charity. Make each stay in the world’s finest accommodations matter by earning points to redeem on airline and mobile travel, dining, shopping, and even future stays with Accor’s limitless range of experiences from our partners.

Join ALL - the lifestyle hotel loyalty program

Unlock exclusive benefits
  • Member rate
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Your loyalty benefits

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A stay that will fit your way of travelling

MONTREUX FOR FAMILIES

At Fairmont Le Montreux Palace, we create unforgettable family experiences. From baby care to tailored itineraries for all ages and a kids club during the holidays, we ensure a seamless stay for both parents and children. With cribs, rollaway beds, and children’s dining options, we also recommend family activities to enhance your stay. Let us help you make the most of your travel with your loved ones.

Explore More

  • SPECIAL EVENTS

    Discover the excitement at Fairmont Le Montreux Palace! Enjoy live music, Sunday Brunches, and seasonal events like the Montreux Jazz Festival and Christmas Market. Our calendar is full with unforgettable moments. Explore what's coming up.

  • DINING

    Savor vibrant dishes at Montreux Jazz Café, enjoy expertly crafted cocktails at Funky Claude's Bar, and experience Mediterranean flavors at La Terrasse du Petit Palais with stunning views of Lake Geneva.

  • FAIRMONT SPA

    Discover the tranquil oasis of Fairmont Spa, nestled by the lake, where luxury meets wellness. Indulge in exclusive treatments using premium brands like Biologique Recherche and Niance, expertly crafted to rejuvenate your mind, body, and soul.