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Service DETAILS AT THE SAVOY
At The Savoy, exceptional service is more than a commitment; it’s a passion that drives everything we do. From the moment you arrive, our team of dedicated and talented professionals works seamlessly to ensure every detail of your stay exceeds expectations.
Check-in time is guaranteed from 3.00pm and Check-out time is at 12.00 noon.
Should you arrive in advance of check in time and your room be in the final stages of preparation, the team would be delighted to store your luggage and extend the full guest facilities for your usage until such time your room becomes ready.
Here at The Savoy, we invite all of our guests to dress in whichever attire makes one feel both comfortable and elegant.
There are six fully accessible rooms available at The Savoy.
Our Restaurants and Bars on site offer wheelchair accessibility.
Feel free to contact us in advance pf your arrival should you require assistance with mobility or require wheelchair assistance.
Located on the third floor of the hotel, a magnificent swimming pool is situated in its own atrium with natural light and equipped with a jet-stream for the more energetic to swim against the current. For total relaxation there is a sauna and steam room in the separate male and female changing areas, and loungers around the pool.
Pool, Sauna and Steam Room
Complimentary access for hotel residents without reservation and day passes available to non-residents at £85 per person.
Welcome to all ages. Children under 16 must be supervised by an adult.
Located on the third floor of the hotel, featuring state-of-the art facilities with weights and cardiovascular equipment in the two gym areas.
Open 24 hours for hotel residents. Day passes for non-residents available at £85 per person.
Beauty & Fitness at The Savoy offers specialised treatments with our experienced therapists, and featuring exceptional products including award winning brands, Hydrafacial and Natura Bissé for facials and La Eva for body treatments.
Appointments are available from 10.00am to 6.30pm daily. Appointments may be organised outside of these hours by prior arrangement. Please kindly arrive to treatments 15 minutes before scheduled start time..
Dogs less than 25lbs / 11kg are permitted to stay in the hotel and there is a charge of £25 per day per pet. Pets will receive room amenities and are not to be left unattended in our guest rooms.
Registered Service Animals are always welcome and are exempt from the charge.
Please note pets are not allowed in any of the hotel bars or restaurants with exception to Registered Service Animals.
The Concierge desk is located in the Front Hall and is open from 8.00am to 10.00pm daily. They may assist with restaurant reservations, city and tour information, theatre tickets, return flight confirmation, sports and entertainment tickets as well as other requests you may have.
Airport transfers to be requested via email at: svy.concierge@fairmont.com
Assistance is also available 24 hours/day at the Reception Desk.
The Savoy Doormen Team are proud to provide valet parking. No advance booking necessary and pricing is as follows:
The Savoy’s in-house creative floral team are on hand to advise and help plan every aspect of your stay or event down to the very last detail, whether it’s an exquisite bouquet for a special occasion, or an elaborate display. Flowers can be ordered by both In-House-Guests and non-residents. Visit the shop or contact the team on +44 (0)20 7420 2458 or email savoy.flowers@fairmont.com
The hotel is proud to offer same-day dry-cleaning and laundry services to our residents. Shoeshine service and pressing services are also available.
The Savoy uses the services of Rockabye Babysitters, a well renowned babysitting company in London.
The Concierge team would be delighted to assist with reserving this service via email on: svy.concierge@fairmont.com
The Housekeeping department are pleased to offer twice-daily maid service to ensure the best possible comfort to all our guests.
Bellmen are located in the Front Hall of the hotel. They would be delighted to assist you with porterage and storage needs.
Available to river view suite guests, The Savoy’s butler service operates as a discreet level of superlative management or top-notch executive assistance, to ensure a seamless and elevated experience. A Savoy butler will assist with as much or as little as a guest desires, ensuring a non-intrusive presence to meet requirements. They are equally informed to handle the needs of leisure guests as business guests, and are able to facilitate all arrangements either in advance of or during a stay.
From the best restaurants in the city to the latest shows in the West End, The Savoy’s concierge team have the knowledge, ideas and insider information, as well as the access, to make each guest’s stay unforgettable. They may even let you in on one or two of London’s hidden gems. Guests arriving with a packed itinerary can rely on our concierge team to arrange reservations, transportation and much more.
Make an entrance in one of our chauffeur-driven luxury cars. Choose from a Rolls-Royce Ghost, Range Rover Vogue, Mercedes S Class or Mercedes Viano and arrive in true Savoy style.
The Savoy’s Rolls-Royce Ghost, the exclusive four-door limousine car with its recognisable S8 VOY number plate, is the epitome of British luxury.
You can speak with our concierge to arrange one of our chauffeur-driven cars for your stay, or with our Events team as part of the planning of your event at The Savoy.
Unlock exclusive benefits
Introducing The Florist, where The Savoy’s famous floral creations will be available to buy as a gift or to enjoy at home.
Designer florist, Belinda Bowles and her team have been behind the hotel’s much talked about flower arrangements for many years. Now guests will be able to meet and see them at work as they create the most beautiful seasonal bouquets from their jewel box of a boutique.
Being a family-friendly London hotel isn’t just about facilities, it’s also about attitude – and our team go out of their way to make children of all ages (and their parents!) feel really welcome from the moment they enter our legendary doors.
We have a range of different room types, including family rooms, interconnecting rooms and suites, as well as rollaway beds, so we can accommodate families of all sizes in comfort and style.
ACCOMMODATION
With beautifully designed rooms and suites, renowned dining experiences and legendary cocktails, and indulgent treatments in our beauty and fitness area, every moment at The Savoy is curated for your comfort and delight.
