APPOINTMENTS
All spa treatments are available for guests 18 years of age and older. Advanced reservations are recommended to ensure a pleasant experience.
ARRIVAL
We ask that you arrive 30 minutes before your appointment to allow yourself time to enjoy the facilities and ensure your treatment starts as scheduled.
CANCELLATION & RESCHEDULING POLICY
If you wish to reschedule or cancel any spa appointments or packages, please notify the spa by 4:00 PM the day before your appointment or 4 hours in advance.
SPA ENVIRONMENT
Fairmont Spa is a place to restore your energy and relax. Cellphones and other electronic devices are not permitted for your peace and privacy. If you would like to receive messages during your time with us, please let one of our colleagues know; we would be happy to assist.
PERSONAL MATTERS
Please inform us of any health concerns, allergies, medical conditions, pregnancies, recent injuries, surgeries, or anything else we need to know when booking.