Fairmont Kea Lani

Guest Experience Team

Check-in time is 4:00 PM

Check-out time is 12:00 PM

Overnight valet parking is available for $40/night.

Overnight self-parking is included in the daily resort charge.

Fairmont Kea Lani, Maui strives to meet the needs of its guests with disabilities. Please contact the hotel if you have any special requests relating to your disability or need any additional accessibility information about the hotel's facilities and services.

Wheelchair accessible suites are available at the resort. These suites feature wide doorways, lower peepholes, lower climate control and lower closet pole. Handicap parking stalls are available in the front and back of the resort.

Our state-of-the-art 24-hour Fitness Center features everything you need to build strength and get your heart rate up, including group fitness classes and personal training. Keep up your routine while on vacation and enjoy panoramic paradise views with the latest advanced fitness technology.

Ka Lā Boutique

This boutique offers a thoughtfully curated selection of women’s, men’s and children’s products, specifically designed to meet your resort needs. The assortment is comprised of unique and exclusive product from your favorite designers as well as newly discovered brands.

Fairmont Spa Boutique

The award winning spa includes a retail boutique with top-of-the-line skincare and wellness products, a fine selection of locally made jewelry, and active wear and lounge wear.

MAKANA Market + Cafe

Makana, meaning gift in Hawaiian, is a fitting name for Fairmont Kea Lani’s gourmet marketplace, MAKANA Market + Cafe. The cafe offers Maui and Hawai‘i Island grown and roasted coffees including espresso and exceptional Lot35 tea blends. MAKANA Market + Cafe serves island fare including a selection of house-crafted pastries, sandwiches, salads and pizzas.

Additionally, the market includes makana (gift) to take home featuring a curated selection of island favorites.

For your convenience, we have bundled our most sought-after amenities and services into one daily resort charge of $50 USD per day, plus tax includes the following amenities and services:

• Overnight self-parking for one vehicle per suite
• 10% off Fairmont logo merchandise in MAKANA Market + Café
• Daily Fitness Classes
• Pool and beach amenities including sunscreen and after-sun care
• Experience session with Pacific Dream Photography (reservation required, photos available for purchase)
• Unlimited North America Long Distance calls (Canada and America)
• Unlimited business internet access
• Keiki welcome amenity
• One reusable Pathwater bottle per registered guest, per stay, to be filled at purified water stations located throughout the resort
• One hour snorkel equipment (two sets per suite per day, resort use only)
• Hawaiian Canoe Experience (reservation required - subject to availability; 24-hour cancellation policy, ʻno showʻ fee of $65 per guest)
• Daily Cultural Programming

Fairmont Kea Lani is a pet-friendly resort, as such, well-behaved dogs weighing 20 lbs. or less from within the State of Hawaiʻi are welcome to the resort ($40 per day pet fee applies, portion donated to our local Humane Society). Out-of-state dogs are also welcome, so long as all quarantine regulations pertaining to Hawaiʻi State Law are adhered by. All pets are required to be on-leash at all times when not in your suite or villa. Pets are not permitted up on chairs or tables within venues. Pets are not permitted within swimming pools and must be crated when unattended in your suite or villa.

Seeing eye and service dogs are permitted without charge.

For more information pertaining to quarantine policies, please contact Hawaiʻi Animal Quarantine at +1 808 483 7171.

Independent babysitting services are available on the Island of Maui. Please contact the Concierge desk for details.

Guests have easy access to five elevators located throughout the resort.

The Concierge staff is available daily in the Main Lobby of the resort. They can help you arrange transportation, book island activities, schedule golf or make dinner reservations.

The Bell Staff are available at the Porte Cochére in the Main Lobby of the resort. They will be happy to assist you with valet parking, porterage and luggage storage.

The Housekeeping staff will be pleased to provide extra pillows, blankets, towels, rollaway beds ($60++ USD per night) to ensure comfort for all guests.

Standard laundry, dry-cleaning and shoeshine service is available Monday through Saturday (excluding Holidays).

Complete the appropriate order form and place both copies, along with the clothes you'd like cleaned, in the laundry bag provided - please ensure you've removed any objects from your pockets.

Laundry forms and bags found in the grey folder hanging in the closet.

If you would like your laundry bag picked up, please dial 0 or press the Royal Service button on the telephone.

Laundry to be picked up by 8:00am and delivered to your room the same day by 6:00pm.

Please refrain from drying items on balcony railings.

Self-service washers and dryers are located within each villa as well as on Floors 3 through 7 between suites ending in 50 and 52. Detergent is available for purchase at MAKANA Market + Cafe.

Courtesy car transportation within the Wailea area with convenient access to nearby shopping, activities, dining and championship golf.

Contact our Security Department by dialing 345 from your suite or villa phone to report lost or misplaced items.

Hawaii’s only luxury all-suite and villa resort offers signature service in the cabanas located at the resort’s three pools. Guests will stay hydrated throughout the day with unlimited chilled water, tropical juice and soda of their choice. Cabana guests will also enjoy a sampler of fresh Maui snacks. Poolside lunch and cocktails are available from Ama Bar & Grill.

Advanced reservations are highly suggested. Reservations cancelled within 24-hours are subject to a full charge. For more information please contact our Pool Pavilion at +1 808 875 4100 extension 355, or by email.

Pacific Dream Photography will make moments turn into lasting Maui memories for families and couples visiting the resort. Guests are invited to participate in a complimentary* experience session with professional photographers specializing in candid, classic portraiture, and artistic photography. Capturing these moments in time is priceless. Call +1 808 875 2200 for details.

*Photos are available for purchase.

Our attendants can assist you with towels, beach umbrellas, chaise lounges, kayak rentals and tours, and watersport activities. Daily beach umbrellas (one per-suite and two per villas) are available on a first come, first served basis. Umbrellas are issued at the beach pavilion.

Learn the basics of paddling, along with the history of the canoe and its importance in the Hawaiian culture. Advance reservations are required, as space is limited we recommend booking in advance of your resort arrival. Though the activity is offered at no additional charge to registered guests, a 24-hour cancellation policy applies with a ‘no show’ fee of $65 USD per guest. Offered Monday through Friday (7am, 8am, 9am and 10am) from Polo Beach, the six-man outrigger canoe holds two staff paddlers with four guests, ages 10 years and older (when accompanied by a registered guest aged 18 or older).

Take advantage of sunny skies and spectacular scenery at three 18-hole championship golf courses and an award-winning full-service tennis club. Fine-tune your game while enjoying gentle Hawaiian breezes and tropical vistas.