SPA HOURS OF OPERATION
SPA WITHOUT WALLS
7:00 AM–6:00 PM, daily
FITNESS CENTER
24 hours, accessible via guest room key.
Hours subject to change with or without notification.
MAKING SPA APPOINTMENTS
Consult our spa experience coordinators to select treatments that will benefit your specific needs. The spa is located on the first floor of Fairmont Orchid by the North Tower breezeway, just down the hall from the Fitness Center. Advance reservations are recommended to ensure availability.
T. +1 808 887 7540
E. orc.spareservations@fairmont.com
Book Online: fairmontorchid.com/wellness/spa
SPA CANCELLATION POLICY
If you wish to reschedule or cancel any spa appointments, please notify the spa at least 24 hours in advance. Missed appointments without proper notice are subject to a 100% charge for reserved services.
TAX
Sales tax in Hawai‘i is 4.7% and is applied to all services and products.
GRATUITY
Gratuity for excellent service is welcome and at your discretion.
GIFT CERTIFICATES
Gift certificates for spa services are available for purchase. Please contact the spa for further information.
SPA ARRIVAL AND ETIQUETTE
We recommend you arrive 15–30 minutes prior to your appointment to allow time to enjoy the facilities and ensure your treatment starts as scheduled. Late arrivals may result in a reduction of your treatment experience. The Spa Without Walls is a place to rejuvenate and restore. For the peace and privacy of all our guests, please refrain from the use of cell phones and other electronic devices.
SPA ATTIRE
You will receive a robe and sandals to wear between treatments, and a locker for your personal belongings. It is customary for guests to disrobe completely when receiving a service; however, it is your choice to undress to your desired level of comfort. Our therapists are trained in proper draping techniques to ensure only the appropriate area being treated is exposed at one time. You are also welcome to wear your own swimsuit or undergarments if you desire. Please do not bring jewelry or other valuables.
PERSONAL MATTERS
Please inform us of any health concerns, allergies, medical conditions, pregnancy, recent injuries, surgeries or anything else we need to be aware of at the time of booking.
