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service DETAILS AT FAIRMONT DUBAI

World-class service awaits your every need. Our dedicated concierge team is available to assist with a variety of personalized services, including arranging transportation, booking tours and activities, and providing recommendations in Dubai. Your comfort and convenience are our top priorities.

Guest information

Check-in from 3pm / Check-out is at 12noon.

To enquire about late check out and applicable charges, please reach out to (971) 4 311 5555. The Concierge will be pleased to assist you with any necessary arrangements for your departure, including assistance in storing your luggage if necessary.

Valet parking is available for all hotel guests at the hotel's main entrance. For those who prefer, self-parking is offered in the covered parking area located at the rear of the hotel.

Features wider entrance doors. Wheelchairs are also available through the Concierge Desk on a first come, first served basis.

A dedicated area for computer use, equipped with high-speed broadband internet access, is conveniently located on the lobby level. Available services include computer stations with fast internet connectivity, computer rentals, and printing facilities.

Located on the 9th floor, you’ll find the Wellbeings Holistic Healing Spa and Health Club. We offer modern fitness equipment and a variety of spa treatments to help you relax and recharge.

Enjoy complimentary high-speed internet access, both wired and wireless, in all guestrooms. Wireless internet is also available throughout all public areas of the hotel, ensuring seamless connectivity for our guests wherever they are.

A complimentary shuttle service is available from Fairmont Dubai to various malls. Please visit the Concierge in the lobby or dial extension 5317 from any hotel phone, for the daily shuttle service schedule. Other shopping malls are accessible through the Dubai metro system which is conveniently located in front of the hotel.

On account of regulations in the United Arab Emirates, pets are not permitted, with the exception of Service Dogs.

Guest Services

Our dedicated team of Concierge professionals is available to assist with a wide range of services, including restaurant reservations, concert tickets, car transfers, sightseeing arrangements, air travel, and any local information or special requests you may have during your stay.

Bellmen are located in the Main Lobby of the hotel. They will be happy to assist you with porterage and luggage storage.

We are pleased to offer daily housekeeping services at your preferred time. Should you have any special requests regarding the care of your guestroom, we are here to assist.

 

For your convenience, we provide blankets, humidifiers, toiletry kits, extra towels, and additional items such as rollaway beds for suites, baby cribs, and items to ensure the comfort of infants in all guestrooms.

We offer 24-hour laundry and valet services. These additional services may incur a surcharge. For more details, please refer to the laundry listing.

For assistance with luggage storage, packages, or other items, please press "Bell Desk/Parking" on your guestroom telephone.

If you have misplaced any items during your stay, please contact our concierge team for prompt assistance.

Make the most of your stay

Our concierge team is happy to assist with bike rentals, available for an additional surcharge.

Turndown service is available daily upon request between 5:30 PM and 9:30 PM. Should you wish to schedule turndown at a specific time or opt for service outside these hours, please contact our housekeeping team, and we will gladly accommodate your preferences.

With ALL – Accor Live Limitless, the more you stay, the more you earn. Unlock custom benefits and extraordinary experiences as a member of the ALL loyalty program. Receive our guaranteed best price, exclusive access to offers and pre-sales, and savings on select accommodation packages.

We're proud to introduce to you our exclusive Fairmont Magazine. Not only offering information about Fairmont Dubai, this insiders guide provides a rich history of the hotel throughout the years as well as things to do beyond our luxurious hotel.

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