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service DETAILS AT FAIRMONT DALLAS

World-class service awaits your every need. Our dedicated concierge team is available to assist with a variety of personalized services, including arranging transportation, booking activities, and providing recommendations in Dallas. Your comfort and convenience are our top priorities.

Guest information

Check-in time is 4pm and check-out time is until 12pm. Our front desk team is available 24/7 at your service.

The hotel offers valet parking with unlimited access at a cost of $50 USD/night plus tax. Alternative covered and open parking lots and garages are also available in the surrounding area.

 

Electric Vehicle Charging:

Valet parking patrons only, $18 full charge. 1 Tesla Connector up to 50A, 1 Universal Connector up to 50A.

 

*Oversize or specialty vehicles may be subject to additional charges – see Valet team for details.

Fairmont Dallas strives to meet the needs of its guests with disabilities. Please contact the hotel for any special requests relating to your disability or need additional information about the hotel's facilities and services.

Fairmont Dallas is pleased to offer business services via our in-house UPS Store located on our O level next to the fitness center.

Open seven days a week; 24-hours a day (access via guest room key).

 

Fitness Center featuring high performance Technogym equipment including elliptical fitness cross trainers, free weights, stationary bikes, treadmills, and upper and lower body training stations.

Located on the Lobby Level

WI-FI is available throughout the hotel for your convenience starting at $14 plus applicable taxes per day. Members of our ALL Loyalty Program receives complimentary high speed internet access as part of the benefits of the program. Enroll now

Fairmont Dallas is pleased to welcome pets for a $75 fee, per pet, per stay. There are no weight limitations for pets, however pets must be on a leash at all times and must not be left unattended in the room. Any damage incurred to the room by the pet is the responsibility of the guest.

 

Service dogs are always welcome exempt of charges, and are the only pets allowed in the hotel's Food & Beverage outlets.

Guest services

Bellmen are located in the Main Lobby of the hotel. They will be happy to assist you with luggage and storage needs.

In order to guarantee same-day dry-cleaning and laundry services, items must be received by 9:00 a.m. Overnight shoe shine is also available.

Fairmont Dallas is pleased to offer luggage storage via our bell team located in the lobby of the hotel. Additionally, safety deposit boxes are available at the Front Desk at no extra charge, as well as a personal safe is located in the guestroom.

Inquiries for Lost and Found can be addressed to our Loss Prevention Department by dialing +1 (214) 720-2020.

Make the most of your stay

Relax in comfort, take a refreshing dip in the large Junior Olympic sized swimming pool and enjoy delicious specialty cocktails, lunch, and drinks. Poolside services are offered seasonally as weather permits.

Evening turndown services (upon request)

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A stay that will fit your way of traveling

DALLAS FOR FAMILIES

Nestled in the heart of the Arts District, Fairmont Dallas is a prime location for families to experience culture and history. Our hotel boasts a Junior-Size Olympic pool perfect for family fun and relaxation.

Discover the next level of luxury on Fairmont Gold

We invite you to stay on Gold Floor and experience the next level of luxury.

 

Your Fairmont Gold experience begins the moment you arrive at the private Fairmont Gold floor and reception desk. Enjoy exclusive access to the Gold Floor lounge, where complimentary buffet breakfast and evening canapés are provided daily, in a tranquil atmosphere of relaxing comfort.

Explore More

  • DINING

    Experience unparalleled elegance at Fairmont Dallas, where The Pyramid Restaurant offers a culinary journey amidst sophisticated surroundings, blending exceptional flavors with the heart of the Arts District