Check-in from 4pm / Check-out until 11am
Early check-in and late check-out may be available for an additional fee.
Please get in touch and we will be happy to assist you: +1 312-565-8000
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service DETAILS
AT FAIRMONT CHICAGO
World-class service awaits your every need. Our dedicated concierge team is available to assist with a variety of personalized services, including arranging transportation, suggesting tours and activities, and providing recommendations in Chicago. Your comfort and convenience are our top priorities.
Guest information
Valet Parking is available for overnight guests and for guests of Toro Chicago.
- 0 – 2 hours: $31
- 2 – 6 hours: $43
- 6 hours – Overnight: $81
- Daytime Function: $40
- Evening Function: $40
Monday – Thursday 6am – 11pm: No overnight service
Friday 6am – Sunday 11pm: Continuous service
At Fairmont Chicago, we strive to meet the needs of our guests with disabilities. Our ADA-compliant rooms are thoughtfully designed to ensure your comfort and safety during your stay, and many of our hotel areas are fully accessible. Please contact us if you have any special requests relating to accessibility, or if you need more information about our facilities and services.
FedEx Office Business Center is available Monday - Friday 7:30am - 5pm. Located on the B1 level, services include printing, shipping, scanning, and more.
For more information, call +1 312-938-5425.
24-Hour Fitness Center located on level B1
A daily Urban Experience Fee of $25 applies to all rooms. Fee includes:
- Standard internet access ($13.95 daily value)
- Premium internet access for Accor Live Limitless Members. Not a member? Enroll Now.
- $10 daily food and beverage credit valid at The Bar. Daily credit cannot be combined during stay.
- $25 Leaf Spa credit for any service. Daily credit cannot be combined during stay.
- One (1) daily complimentary day pass to our partner fitness center, Lake Shore Fitness Center ($35 retail value)
- 10% off private transporation booked through our concierge
Dogs and cats under 40 pounds are permitted in the hotel. The animal must be on a leash at all times and must not be left unattended in the room.
There is a $150 non-refundable room cleaning fee for short-term stays. For stays 7-30 days, the fee is $300. Additional fees will be assessed if there are any damages incurred throughout your stay.
Service dogs are always welcome and exempt of charges. Please email the hotel at chicago@fairmont.com to confirm your pet will be staying with you.
Standard internet is included in the Urban Experience Fee. High-speed internet is complimentary for Accor Live Limitless (ALL) members. Not a member? Enroll Now
Guest services
Our concierge is pleased to assist you to book transportation, reservations, recommend local attractions, and anything else you may need during your stay with us. Please contact our concierge for assistance 312-565-6651 or visit us in the lobby.
Bell Staff are available daily 8 am - 7 pm.
Limited next-day laundry service is available Monday - Saturday. Advanced notice is required.
Microwaves and mini fridges are available upon request and based on availability.
Our plush mattresses can make getting out of bed in the morning a difficult task. Whether you have a brunch reservation or a morning meeting, our staff is happy to wake you up.
Make the most of your stay
Fairmont is a part of ALL - Accor Live Limitless, Accor’s loyalty program. Earn points to redeem on future stays and experiences. Join and enjoy perks & benefits. Not a member? Enroll now
Join ALL - the lifestyle hotel loyalty program
Unlock exclusive benefits
- Member rate
- Room upgrades
- Free nights
- Limitless experiences & partners
Your loyalty benefits
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MEMBER RATE
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ROOM UPGRADES
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FREE NIGHTS
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LIMITLESS EXPERIENCES & PARTNERS
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A stay that will fit your way of traveling
TRAVELLING FOR BUSINESS? LET IT BE GOLD
Newly renovated guestrooms, suites, and our exclusive Fairmont Gold Lounge offer the perfect environment for productive work sessions. Complete with daily breakfast, evening refreshments, and a full honor bar, the Fairmont Gold Lounge is ideal for business travel.
Discover a privileged hotel-within-a-hotel experience with a VIP service that begins the moment you arrive and receive personalized service from our dedicated Fairmont Gold team to transform your business trip into a memorable moment.
ACCOMMODATION
A grand experience
Elevate your luxurious stay in one of our five Grand Suites. Each offering sweeping views of Chicago’s parks, skyline and Lake Michigan from the hotels’ highest floors. With exclusive access to the Fairmont Gold Lounge, each Grand Suite offers its own unique style to enhance your Chicago getaway.
