Service details at Cape Grace

Check-in from 14h00 / Check-out at 12h00

Cape Grace offers complimentary car parking on hotel property for all guests and hotel visitors.

Cape Grace strives to be accessible to all guests, with rooms and facilities specially equipped for guest mobility and accessibility needs. Please contact the hotel for any special requests or if you need additional information about the hotel's accessible facilities and services.

Kindly note that Cape Grace has transitioned to a cashless payment system, which means that we will no-longer be accepting cash transactions on-site, throughout the hotel and at all our outlets. We accept the use of electronic payment methods for a more convenient and secure payment experience during your stay.

Open daily, 24 hours a day.

Our Fairmont Fit is well equipped to cater to all your exercise needs during your stay. It features a range of modern cardio machines, strength-training equipment, and free weight. Private and secluded, Fairmont Fit is reserved exclusively for hotel guests.

Complimentary guest wireless internet access is available throughout all public areas of the hotel and in all bedrooms.

Join us at our pool, a destination where serenity mingles with playful indulgence. Whether with friends, family, or in your own company, this secluded enclave provides you with everything you might desire within arm's reach.

At our hotel, we pride ourselves on offering a variety of family-friendly services designed to make your stay enjoyable for all ages. From spacious family rooms to kid-friendly dining options, we ensure every family member feels at home. With family pools, child minding services, and thoughtful amenities like high chairs and cribs, we have created a space where families can create unforgettable memories together.

Cape Grace operates multiple backup generators to ensure uninterrupted comfort for guests during national power outages. Enjoy a seamless stay with continuous access to all our services, as our generators keep all facilities operating smoothly even during power outages.

Your safety is our top priority, which is why we offer 24-hour security service to ensure peace of mind throughout your stay. Our professional security team is always on duty, monitoring the premises and assisting with any concerns. From secure entry points to regular patrols, we are committed to providing a safe and secure environment, so you can fully relax and enjoy your time with us.

Our Concierge can assist in creating bespoke itineraries to cater to any of your travel needs. Travel arrangements, such as reservations and organizing transfers and tours can also be arranged.

You will find our Front Office team situated in the hotel lobby. Our team are multilingual (English, Afrikaans, Xhosa) and will assist you with check-in and departure. They are also available to assist you with any further arrangements during your stay.

Our housekeeping team is on hand to ensure your comfort throughout the day, conducting two daily cleaning rounds.

Dry cleaning and laundry services are available seven days a week.

Our porter service is designed to make your stay as effortless as possible. From the moment you arrive, our dedicated porters are ready to assist with your luggage, ensuring a smooth check-in experience. Whether it’s transporting your belongings to your room or offering help during check-out, our team is here to provide seamless support. We take care of the details, so you can relax and enjoy your stay without worry.

As the evening approaches, our dedicated staff will visit your room to create a serene ambiance for a restful night's sleep. Expect to find your room transformed into a haven of comfort and relaxation. We will draw the curtains, dim the lights, and prepare your bed with exquisite linens and plush pillows.

You are welcome to use our complimentary luxury chauffeur service within a 10km/6 mile radius of the hotel, excluding airport transfers.

Our plush mattresses can make getting out of bed in the morning a difficult task. Whether you have got a brunch reservation or a morning meeting, our staff are happy to wake you up.

Indulge in the ultimate dining convenience with our exceptional in-room dining experience. From the comfort of your luxurious room or suite, savour a delectable array of dishes meticulously crafted by our talented chefs. Our extensive in-room dining service menu caters to your every desire. In-Room Dining service is available 24/7.