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SERVICE DETAILS AT
FAIRMONT COPLEY PLAZA
Fairmont Copley Plaza, centrally located in the heart of Boston, offers a variety of services to meet our guests' every need.
Check-in time is 4:00 p.m.
Check-out time is 11:00 a.m.
The guest whose name is on the reservation must be at least 21 years of age to check into Fairmont Copley Plaza. Photo identification is required for check-in. Any person who has made a reservation, is staying alone, and is not at least 21 years of age will not be allowed to check in.
Fairmont Copley Plaza offers the following valet parking services:
Self-parking is also available nearby at the following locations (subject to change):
The computer kiosks within our business center offer complimentary High Speed Internet Access and complimentary printing of boarding passes. Other printing needs will require a credit card. Available 24 hours daily.
There is a FedEx Office Print & Ship Center located at 187 Dartmouth Street (adjacent to the hotel, next to the Dartmouth Street entrance) that may assist with any business service needs.
Open daily, 24 hours a day.
Fairmont Copley Plaza Boston offers complimentary on-site fitness facilities, 3,000 square-foot, downtown rooftop health club overlooking Back Bay.
Enjoy state-of-the-art TechnoGym equipment, including:
Outdoor Deck:
The perfect outdoor spot to unwind and soak up sun during the warmer months with scenic views of downtown Boston, Copley Plaza, and the historic Back Bay neighborhood.
Fairmont Fit:
Fairmont Fit provides Reebok workout apparel and footwear which can be delivered directly to your room upon request. Fairmont Fit is available to ALL - Accor Live Limitless members and is complimentary to Silver, Gold and Platinum members.* There is a small service charge for Classic members.
*A small service charge will apply if the member has booked their stay through an ineligible channel or at an ineligible rate.
High-Speed Internet Access is complimentary for members of our loyalty program ALL – Accor Live Limitless. Enroll now for free.
A daily Urban Experience Fee of $35 USD (taxes are included and fee is subject to change) applies to all rooms booked at Daily Flexible Rates, Discount Rates, or Package Rates. The fee will bundle a onetime $25 USD dining credit per stay to be used for In-Room Dining or in OAK Long Bar + Kitchen, two bottles of water daily in guest room, daily premium Wi-Fi, and local/long distance calls.
Fairmont Gold guests also receive two (2) welcome beverages from the Fairmont Gold Lounge.
Pets of all sizes are welcome in the hotel for a one-time fee of $50 USD per pet (taxes not included). Maximum number of pets is two. The pet must be on a leash at all times and must not be left unattended in the room. Any damage incurred to the room by the pet is the responsibility of the guest. Service dogs are always welcome and exempt of charges. Guests are required to sign a “Pet Policy Disclaimer” form at time of check-in, agreeing to the rules of having a pet on property.
Per Boston’s health code, only service animals are allowed inside OAK Long Bar + Kitchen's dining room. Emotional support animals are not allowed under this law.
Fairmont Copley Plaza is delighted to offer food and beverage amenities that can be delivered to your guest room upon your arrival. Surprise your family, friends, or a colleague by treating them to a unique amenity to welcome them to their room when they check-in.
24-hours notice required. For any order placed with less than 24-hours notice, please call us directly at 617-267-5300 to confirm availability. Prices and availability are subject to change. All amenities are subject to $8 delivery fee, 7% sales tax, and 18% service charge.
Should you have any deliveries, please direct drivers, if applicable, to the loading dock entrance. Any package being shipped to the hotel must be prepaid and addressed as follows:
Receiver’s Name
Sender’s Company or Conference Attending
Sender’s Name
Attn: Your Contact
Fairmont Copley Plaza
138 St. James Avenue
Boston, MA 02116
As there is very limited storage, the hotel is only able to accept boxes three (3) days prior to the start of your event. Please inform the hotel if any boxes are shipped for your program. For each package, a $5.00 per box and $150 per pallet handling fee will be charged to the Master Account. Any package being shipped out from the hotel must be prepaid, addressed, labeled and ready for shipping.
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