SERVICE DETAILS AT FAIRMONT AUSTIN

Check-in time is 3:00pm. Check-out time is 11:00am. Contactless check-out available.

Parking at Fairmont Austin is available at the following rates:

Self Parking Hourly Rates:

0-3 hrs: $20 (plus tax)

3-6 hrs: $30 (plus tax)

6+ hours: $50 (plus tax)

Overnight: $50 (plus tax)

Valet Parking Hourly Rates:

0-3 hours: $28 (plus tax)

3-6 hours: $36 (plus tax)

6+ hours: $62 (plus tax)

Overnight: $62 (plus tax)

Parking for Dining Guests:

Complimentary self-parking and $10 valet parking is offered to guests dining in Garrison or Room 725.

$10 valet parking is offered to guests dining in Revue, Fulton, or Rules & Regs.

Electric Vehicles: Experience seamless luxury at Fairmont Austin, where charging your electric vehicle is taken care of by our dedicated valet team. Please connect with a valet team member to arrange for your vehicle to be charged for as long as you need.

Note: No vehicles over 7'-0" in height can be accepted, nor can any vehicles with trailers and/or vehicles with dual wheels on the rear axle.

Fairmont Austin strives to meet the needs of guests with disabilities. Please contact us if you have any special requests relating to accessibility or need any additional information about the hotel’s facilities and services.

The FedEx Office Print & Ship Center is located on the 2nd floor and can accommodate every business need.

Services include:

Premium printing, copying and binding services

Convenient in-room and master account billing through the hotel

Pack-and-ship services and reliable FedEx shipping

24-hour access to self-service computers and printing

On-site parcel receiving, handling and tracking

High-quality brand imaging on large format signs and graphics

Hours of Operation:

Monday–Saturday: 8:00am–5:30pm

Saturday: 8:00am–4:00pm

Sunday: Closed

FedEx Pick-up Times:

Monday–Friday: Express & Ground – 2:00pm

Saturday: Express – 10:30am, No Ground Pick-up

Explore our revolutionary fitness center located on the 6th floor and open 24 hours.

ALL - Accor Live Limitless members receive complimentary Wifi.

Guests can enjoy high-speed internet access in all guest rooms for a daily fee of $13.95.

Indulge in our most popular amenities with our Urban Experience Fee of $35 per room, per night plus tax. This daily Urban Experience Fee is inclusive of the following amenities:

• $15 Food & Beverage credit valid per night(for use in all dining venues, excluding Good Things, credit not cumulative)
• $35 Fairmont Spa Austin credit valid per night towards body, facial or nail treatments (not valid for retail, credit not cumulative). All spa treatments provide day access to amenities including steam room, sauna, and Jacuzzi
• 24-Hour Fitness Center
• Live Music Nightly in Fulton
• Pool Deck/Palm Court Games
• Unlimited standard internet access
• Luxury hotel car services for local transportation within a one-mile radius, based on availability
• 10% off private transportation (booked through Concierge)
• Up to 30% off city experiences (booked through Concierge)
• Complimentary access to over 7,000 popular digital magazines and newspapers
• In-Room STAYCAST streaming services
• Overnight shoeshine service
• Use of hotel bicycles, based on availability
• Jogging station available in hotel lobby from 6:00am – 9:00am (water, towels & running trail maps provided)
• Business print and copy services offered at the Concierge desk

Fairmont Austin welcomes pets weighing up to 25 pounds for a one time fee of $150. The pet must be on a leash at all times and must not be left unattended in the room. Any damage incurred to the room by the pet is the responsibility of the guest.

Service animals are always welcome and exempt from charges.

The Concierge is available 24 hours a day in the Main Lobby of the hotel. They can assist with dining reservations and provide directions to popular attractions.

Please contact our concierge at AUS.concierge@fairmont.com for assistance with pre-arrival requests.

Bell staff are located at the entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

The Housekeeping staff is pleased to offer twice-daily maid service, including turn-down service upon request, to ensure the comfort of our guests.

Same-day laundry service and overnight shoe shine service are available Monday–Friday. Pressing service is available upon request.

We are pleased to offer the use of in-room safety deposit boxes.

Fairmont Austin’s spacious rooftop pool offers resort-style amenities and showcases the city’s expanding skyline. Enjoy your day relaxing at the largest hotel pool in Downtown Austin. Unwind, relax and indulge in one of our spacious and inviting cabanas on the 7th floor rooftop pool deck.

Cabana Pricing:

2-person – starting at $300

5-person – starting at $350

7-person – starting at $550

10-person – starting at $750

Reserve a cabana or day pass.

Fairmont Austin is delighted to provide complimentary use of our house Trek Mountain Bikes on a first come, first served basis, daily from 7:00am to 7:00pm. Guests can check out bikes for up to two hours per day.

Riders must be a minimum of 12 years old and adult supervision is required for those under 18 years old.

Fairmont Austin is delighted to provide complimentary house car service on a first-come, first-served basis, for drops-offs only within a one-mile radius of the hotel.

Please visit the bell desk to check on availability.