Check-in time is 4:00 p.m.Check-out time is 11:00 a.m. Hotel guests can verify their account and check-out through their television set in the convenience of their guestroom. A receipt will be mailed to the address provided at time of reservation or check-in.
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SERVICE details OFFERED AT HAMILTON PRINCESS
World-class service awaits your every need. Our dedicated concierge team is available to assist with a variety of personalized services, including arranging transportation, booking tours and activities, and providing recommendations in Bermuda. Your comfort and convenience are our top priorities.
Guest information
We welcome all friendly pets at the Hamilton Princess & Beach Club. For guest & pet safety, dogs must not be left unattended in the guest room and must be on a leash at all times, in addition, our pet policy states pets must be under 25lbs.
Dogs are not permitted in the pools or food & beverage outlets, due to health regulations.
The Housekeeping Department will be happy to supply beds and bowls for small dogs upon request.
For all pets, a $250 fee is applied per stay. One pet per guest room.
Additional fees may apply if at check-out, extra servicing to the room is required.
Housekeeping will not enter the room to clean unless the dog is either out of the room or crated.
Guests are required to sign a “Pet Policy Disclaimer” form at the time of check-in, agreeing to the rules of having a pet on property.
The hotel is pleased to offer wheelchair accessible rooms. Rooms can be fitted with temporary tub grab bars, shower seats, toilet extensions, etc. Rooms are located on the main level or in the Gazebo wing near the elevators. For more information, or to request an accessible room, contact Reservations.
Calling Cards:
Toll-free 800 access numbers for calling cards*:
- AT&T/Nynex/Bell Atlantic (800) 872-2881
- MCI (800) 623-0484
- SPRINT (800) 623-0877
- Canada (800) 744-2580
*Most calling cards toll-free access numbers are not toll-free in Bermuda and normal calling rates are applied. There is a recording advising the caller that the number is not toll free from Bermuda and they will be charged.
Other 800 numbers are accessible by substituting*:
880 for 800;
881 for 888;
882 for 877;
883 for 866
*All are charged at International Long Distance Rates.
Customer Service for Internet:
For 24-hours, 7 days a week assistance with Internet access, please call our toll free helpdesk at 1-647-694-3766.
The ATM is located in the retail corridor by the front desk, and maintained by Bank of Butterfield. Dispenses Bermuda dollars which are on par with US dollars.
A physician is on-call 24-hours a day. King Edward Memorial Hospital is only 10 minutes away.
Resort Experience Fee is a mandatory fee charged in addition to your daily accommodation rate. Resort Experience Fee is $16 per person per day. The resort experience fee is subject to a 11.75% tax which totals up to $17.88.
A sanctuary of pure wellbeing designed to uplift, relax and indulge your whole being: body, mind and spirit. Take paradise to a whole new level and renew yourself at our brand new exhale spa and fitness center. Tired of all the relaxation? Why not avail of our 2,150-square foot fitness center with state-of-the-art equipment
Guest services
The Concierge desk is located adjacent to Main Hotel Reception. They will assist you with directions, event tickets, transporations, island hidden gems and dinner reservations.
Laundry services are available five days a week (Monday-Friday) during the period of September to April, with the exception of Public Holidays. To guarantee same-day delivery, requests must be done prior to 9:30 a.m. After that time, next-day delivery will apply.
Babysitting services are offered for in-house guests upon request. Rates are as follows:
Standard Rates
$30 per hour + $5 per additional child (minimum of 3 hours)
48hrs notice is required for this service.
24-hour cancellation notice or a 3-hour charge will apply.
Holiday Rates
$35 per hour + $5 per additional child
24-hour cancellation notice or a 3-hour charge will apply.
Bell staff are stationed adjacent to the Main Reception of the hotel. They will be happy to assist you with porterage and luggage storage.
The Princess Marina is Bermuda’s first and only full-service hotel marina with world-class amenities for vessels of all sizes. Our 60-berth marina welcomes pleasure crafts and tournament fishing boats from 30 to 75 feet all the way up to superyachts of 500 feet or more. Expect integrated pump-out facilities, custom-metered electric service, and water distribution.
Contact Dockmaster: 1-441-705-7431
Scooters can be rented from Smatt’s Cycle Livery, Ltd. adjacent to the hotel. Rental cars are not available in Bermuda – tourists may rent scooters only.
Must be minimum 16 years of age
All rentals include lock, helmet, map and carry basket
Cash, credit card (Visa or Mastercard) accepted, or charge to a guestroom.
Self parking is available for mopeds only, free of charge.
Make the most of your stay
Get ready to have the time of your life with K.S. WaterSports, located at the Hamilton Princess Hotel & Beach Club Princess Marina. Hotel guests can enjoy a selection of Adventure Tours and Rentals which provide extreme family fun for all ages.
Discover the Shops at the Hamilton Princess, located in our main building across The Duchess Café & Gelateria. We welcome you to shop our luxury fashion, resort wear, gift items and those forgotten sundry items, just inside. Goods are sourced and selected with the international traveler in mind, but we are also certainly a destination store for our locals. We also offer luxury private shopping experiences to hotel guests by appointment. The Princess Resort Shop is open Monday to Friday, 9am to 7pm. Weekends and holidays 10am to 5pm. Pink Cabana and Blank Canvas is open Monday to Friday, 10am to 6pm. Weekends and holidays 10am to 5pm.
Make the most of your stay
Get ready to have the time of your life with K.S. WaterSports, located at the Hamilton Princess Hotel & Beach Club Princess Marina. Hotel guests can enjoy a selection of Adventure Tours and Rentals which provide extreme family fun for all ages.
Discover the Shops at the Hamilton Princess, located in our main building across The Duchess Café & Gelateria. We welcome you to shop our luxury fashion, resort wear, gift items and those forgotten sundry items, just inside. Goods are sourced and selected with the international traveler in mind, but we are also certainly a destination store for our locals.
We also offer luxury private shopping experiences to hotel guests by appointment.
The Princess Resort Shop is open Monday to Friday, 9am to 7pm. Weekends and holidays 10am to 5pm.
Pink Cabana and Blank Canvas is open Monday to Friday, 10am to 6pm. Weekends and holidays 10am to 5pm.
Tennis courts are available from 10am to 5pm each day and there is no cost for using them.
The tennis courts at the Hamilton Princess are located by the Princess Beach Club, which is sheltered on the beautiful Sinky Bay, a private cove on South Beach. The Beach Club is only 20 minutes drive away on our complimentary Jitney.
After playing tennis you can lounge on our land or water hammocks or refresh yourself with a chilled drink from our bar.
Private art tours with a local art docent can be scheduled through our concierge desk or ext. 5779.
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