Toll Free room reservations only + 1 800 540 6088
For how many Guest(s)?
Active slide: slide number 01
Gold
436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m
Dos camas queen. Vista al resort.
Guest Room
Two queen beds. Garden View.
One king bed or two queen beds. Resort View.
485 sq.ft. to 504 sq.ft. / 45 sq.m to 47 sq.m
Two double queen beds. Water canal view.
One king bed. Water canal view.
458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m
One king bed. Mangrove view.
587 sq.ft. / 55 sq.m
Two queen beds. Butler Service.
Guest Rooms
One king bed or two queen beds. Water canal or garden view
Suites
915 sq.ft. to 1003 sq.ft. / 85 sq.m to 93 sq.m
Two queen beds. Water canal view.
01
Check-in 3:00 PM - Check-out 12:00 PM .
Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN).
Private TransferPersonal transfers are offered and can be arranged through the resort concierge or directly at the travel agency located at the hotel (independent concession) - reservationsfmt@mayakobaexperiences.comValet ParkingAll Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.
For the convenience of our guests aged 18 and above, we combined our top-rated amenities and activities into a comprehensive resort fee priced at USD 35 per adult per night. We aim to provide you with the ultimate value and ensure that you fully indulge in everything our resort has to offer.
The resort fee includes the following:
Daily Rituals specially crafted for you and your loved ones at 5 pm
Terms and Conditions.
Some services are subject to availability, and they can change without notice.
The moment when traveling with a pet completes your life journeyThe hotel accepts Cats or Dogs less than 25 lb.Housekeeping has specialized cleaning processes for rooms with pets.
Download our Companion Animals Policy
TOP TEN EXPERIENCES
1. Start your day with Yoga at the Beach2. Ride a bike throughout the resort with your family3. Enjoy a delicious buffet breakfast at La Laguna4. Capture unique moments with the on-property birdwatching boat tour5. Visit the El Camaleón Golf Course and play 18 holes or just book an introduction lesson at the Pro-Shop6. Have lunch at Brisas with an astonishing view overlooking the calming beach7. Try out different water activities such as the stand-up paddle boards and kayaks8. Indulge your senses in the Fairmont Spa with our local Melipona honey bee treatment9. Experience an exquisite dinner at the signature seafood restaurant Gaia 10. Ask for a Habanero Margarita at Cielo Rooftop overlooking the Mexican Caribbean
Share your Fairmont Mayakoba experience and use our official hashtags #FairmontMayakoba #FairmontMoments
Download our Resort Map
Enjoy your family vacations with the amenities that our resort offers you.Restaurants: Kids MenuBaby chairsComplimentary dining for kids under five years oldDiaper changing table in the bathroomsColoring books and crayonsIn the pool and beach area, we offer popsicles, fruit popsicles, and ice creamGuest Rooms: CradleSlippers (1+ years old)Bathrobe (4+ years old)Baby's bathtubBaby bottle sterilizerElectric baby bottle warmerHigh ChairDiaper PailAuxiliary benches to reach the sink
For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.
Download our meeting brochure
Like the chameleon, from which it takes its name, the course offers constantly changing views over 7,000 yards, designed by golf great Greg Norman, is the home of world class tournaments.
Discover
Escape to our Fairmont Spa and treat yourself to locally inspired treatments based on Mayan cosmogony. Indulge in a Mayan ceremony, our signature treatments, or relax in our temazcal to rejuvenate your senses.
The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
03
Event
The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.
02
When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.
A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.
Total number of slides:
4.6/5
Reviewed 2024-05-27
We faced multiple issues during our stay at Fairmont and felt it wasn't up to the typical 'Fairmont Experience' which we expected. The following were the specific issues we faced: 1) Too many mosquitos 2) Out of the 3 rooms that we had booked, the hair drier wasn't working in one of the rooms 3) 2 out of the 3 rooms were interconnected, but in spite of the hotel team promising that the door between the interconnecting rooms that wasn't working would be rectified, we had to remind them again after 12 hours on rectifying it, after which action was taken 4) Long waiting for golf carts 5) We had kept our swimming trunks/costumes out to dry , but to our surprise some sprinklers suddenly came on without a warning and the almost dried costumes/trunks got wet again. We were forced to pack them in our bags unlike what we planned to 6) The bar at the laguna pool shut too early 7) Bathroom lights in one of the rooms stopped working 8) There was a centipede in one of the rooms which we had to physically remove 9) Very poor room service - we ordered food on 2 occasions and found it a very poor experience in the understanding by the staff in terms of delivery 10) Cobwebs were found right outside our 2 room doors when we checked in - which was very suprising 11) We had asked details about Chichen Itza to the concierge, who never told us about a 1 hour time difference in the timings between Mayakoba & Chichen Itza. This caused us to reach an hour earlier than the place opened up So overall i would say a poor experience with poor attention to detail. Wasn't a 'Fairmont Experience' at all. I wouldn't recommend this property to any of my friends
Reviewed 2024-05-25
From the pickup at the airport we realized this was going to be a great weekend. The property was beautiful, room fantastic, food delicious, location perfect but what really stood out was the amazing staff. EVERYONE went above and beyond to provide great hospitality and to anticipate our needs. Can’t thank your staff enough for making this trip amazing.
This resort is heaven on earth. The staff is fantastic. Cannot say enough about the people here! Then of course the pools, beach, and food cannot be beat. The landscaping, wildlife and perfect tempature only add to the things that creat the perfect beach vacation. 100% recommend!
Reviewed 2024-05-24
It was wonderful. The service staff are so hospitable, making my first trip to Mexico a lovely one.
We had a wonderful time at our stay except our arrival... We got to the hotel at 9pm and did our check in... my wife went over to the concierge and Fernanda Gonzalez told her that we had plenty of time to leave our bags and go have dinner at fuego... but after doing all we had to do, we got to fuego and the kitchen was closed, we had to wait for transportation, go back to the lobby and find out that our only option was the sushi by the lobby... we had to beg to be served something to eat for our 9 year old daughter, while struggling to keep calm and asleep our 1 year old baby... she had no interest on explaining what we should do, zero recommendations, she seemed tired, made short straight answers, told us to book what we wanted the next day, said that none of the other hotels had buffet breakfasts, and said that we could book the boat tour the next day as well... to find out that the next day everything was booked already and we could not find a spot for the boat tour... The rest of the staff was super helpful and made our stay super enjoyable...
Everything was perfect ! I only wish i could have stayed longer !
Reviewed 2024-05-23
I love the pools, the beach, the rooms, the food but mostly the people! Employees were super kind. Oh the SPA!! make feel like a queen. Thank you for allowing me to have such a great and relax vacation.
Everything was absolutely amazing, the location, the accommodation, the staff. A 5 star experience all in all.
Everything was great! Staff was friendly and courteous. Wish there was more golf carts going by at times. The bikes were a little uncomfortable. But the property was beautiful, clean and updated. I have been telling everyone back home how great my stay was. There was one problem that I wish could have been better. The dr on the premises was not readily available and then the office kept hanging up. I guess a bad connection. But I had to figure out a medical Issue on my own. Luckily I am a nurse and knew I needed to get to a pharmacy so I was able to get to one outside the resort. A bit of a hassle so I wish I could have gotten a dr on the resort. Nevertheless, my trip other than that was great.
10
Exclusive member rewards: Fairmont is a proud member of ALL, Accor’s loyalty program. Join or sign in to save up to 10% on your next Fairmont stay.
Please check details