Welcome toFairmont Mayakoba

A secluded 5-star sanctuary where nature and warm hospitality reign supreme, the newly renovated resort is located within and surrounded by a 595-acre tropical jungle, home to an abundance of diverse flora and wildlife. Crystal-clear canals, a tranquil lagoon and hidden cenotes weave through the landscape, leading to a pristine Caribbean coastline that embraces this private paradise. Explore hidden trails, navigate mangrove-lined canals by boat, tee off at the world-renowned El Camaleón golf course, or simply relax on the beach and take a dip in the turquoise sea or in one of our many pools. Embark upon an unforgettable journey at Fairmont Mayakoba, where one-of-a-kind experiences await, weaving together cultural discovery, nature exploration, transformative wellness pursuits, and exquisite culinary adventures. Discover why we are celebrated as one of the best hotels in Mexico.

Carretera Federal Cancún, Playa del Carmen Km 298, Riviera Maya - Quintana Roo 77710, Mexico
View Location

Accommodation

The 401 guest rooms and suites at our beachfront Playa del Carmen hotel lie nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons, with some private suites stretching out to a pristine white shoreline. Each room is immaculately appointed in breezy earth tones and contemporary light wood furnishings, with luxury touches including Le Labo Rose 31 amenities, a coffee maker, and a spacious marble-accented bathroom. The majority of our accommodation is set back from the sea to protect our mangrove forest.

Beach Area Casita Room Two Queens

Guest Room

458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m

Located in the secluded area of our resort near the powdery white sand beach and azure Caribbean Sea. Private balcony with garden or water canal views. Two Queen bed. Spa-style bathroom. Connecting rooms available. Exclusive Fairmont butler service

CHECK AVAILABILITY

Fairmont Room King

Guest Room

436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m

Located in the Bamboo Tower, next to the main building and Bamboo Pool. Step into a haven of understated luxury. Unwind on your private terrace or balcony with garden views. One King bed. Spa-style bathroom. Connecting rooms available

CHECK AVAILABILITY

Fairmont Room Two Queens

Guest Room

436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m

Located in the Bamboo Tower, next to the main building and Bamboo Pool. Step into a haven of understated luxury. Unwind on your private terrace or balcony with garden views. Two Queen beds. Spa-style bathroom. Connecting rooms available

CHECK AVAILABILITY

Fairmont View Room King

Guest Room

436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m

Situated in the Bamboo Tower, near the main building and the Bamboo Pool. Large sliding glass doors open to your private balcony or terrace offering breathtaking panoramic resort views. One King bed. Spa-style bathroom. Connecting rooms available

CHECK AVAILABILITY

Fairmont View Room Two Queens

Guest Room

436 sq.ft. to 480 sq.ft. / 41 sq.m to 45 sq.m

Situated in the Bamboo Tower, near the main building and the Bamboo Pool. Large sliding glass doors open to your private balcony or terrace offering breathtaking panoramic resort views. Two Queen beds. Spa-style bathroom. Connecting rooms available

CHECK AVAILABILITY

Signature Casita Room King

Guest Room

485 sq.ft. to 504 sq.ft. / 45 sq.m to 47 sq.m

Choose from a ground-floor or upper-floor Casita, each offering enchanting views of the lush tropical forest and water canals. Relax on your private furnished terrace or balcony. One King bed. Spa-style bathroom. Connecting rooms available.

CHECK AVAILABILITY

Signature Casita Room Two Queens

Guest Room

485 sq.ft. to 504 sq.ft. / 45 sq.m to 47 sq.m

Choose from a ground-floor or upper-floor Casita, each offering enchanting views of the lush tropical forest and water canals. Relax on your private furnished terrace or balcony. Two Queen beds. Spa-style bathroom. Connecting rooms available.

CHECK AVAILABILITY

Deluxe Casita Room King

Guest Room

458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m

Nestled throughout the magnificent Mayakoba reserve, these elegant Casitas immerse you in the verdant beauty of the tropical forest. Select between ground and upper floors. Private furnished terrace or balcony overlooks the majestic mangroves. One King bed. Spa-style bathroom. Connecting rooms available

CHECK AVAILABILITY

Deluxe Casita Room Two Queens

Guest Room

458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m

Nestled throughout the magnificent Mayakoba reserve, these elegant Casitas immerse you in the verdant beauty of the tropical forest. Select between ground and upper floors. Private furnished terrace or balcony overlooks the majestic mangroves. Two Queen beds. Spa-style bathroom. Connecting rooms available.

CHECK AVAILABILITY

Beach Area Casita Room King

Guest Rooms

458 sq.ft. to 504 sq.ft. / 43 sq.m to 47 sq.m

Located in the secluded area of our resort near the powdery white sand beach and azure Caribbean Sea. Private balcony with garden or water canal views. One King bed. Spa-style bathroom. Connecting rooms available. Exclusive Fairmont butler service.

CHECK AVAILABILITY

Beach Area Casita Suite Two Queens

Suites

1113 sq.ft. / 103 sq.m

Steps from the beach, escape to your serene retreat located in the resort's private enclave with spectacular views of the resort, mangroves, water canals, and sea. Separate living room with plush sofa bed. Wrap-around balcony with magnificent lagoon, canal, beach and ocean views. Private pool. Two Queen beds. Two spa-style bathrooms. Exclusive Fairmont butler service

CHECK AVAILABILITY

01

Contact & Location

Check-in 3:00 PM -
Check-out 12:00 PM.

+52 9842063030
Hotel map location
Carretera Federal Cancun-Playa del Carmen Km 298. Solidaridad. Quintana Roo. Mexico, 77710.

  • Fairmont Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN). 

    Car Rental
    Cars can be rented upon arrival at the Cancun International Airport. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental.Please contact Mayakoba Services by phone +52 984 206 3095 and by email at reservationsfmt@mayakobaexperiences.com

    Private Transfer
    Personal transfers are offered and can be arranged through the resort concierge  or directly at the travel agency located at the hotel (independent concession) - reservationsfmt@mayakobaexperiences.com

    Valet Parking
    All Fairmont Mayakoba guests have Valet Parking included in their stay (one car per room) Hotel Visitor rate is $80 pesos per day, per car, tax included Fairmont Mayakoba does not have self-park parking lots.

  • For the convenience of our guests, we have combined our most popular amenities and activities into a comprehensive resort fee priced at USD $35 per adult per night. This fee unlocks a world of amenities and activities designed to make your stay unforgettable.

      The resort fee includes:

      Essential Amenities
      • Valet parking
      • High-speed internet
      • Free use of bicycles
      • Transportation within the property (golf carts with drivers)
      • Transportation to El Pueblito, El Camaleón Golf Course, and other Mayakoba resorts

      Recreational Activities
      • Water activities: Catamaran tour, kayaks, paddleboards, snorkeling masks, and boogie boards
      • Beach activities: Beach volleyball, soccer tournaments, sand toys, and beach games
      • Free access to the Kids Club for children aged 5 to 11. Choose between three free hours per day or supervised access to the game room from 2:00 p.m. to 5:00 p.m. Boat tour for bird watching within the property

      Daily Rituals
      • Mezcal and tequila tasting experience at La Cantina Bar
      • Sustainable experience at the Fuego restaurant, on the beach
      • Hat painting activity at La Cantina Bar
      • Mixology class at the Cielo Rooftop Bar with a view of the Caribbean Sea

      Credits
      • USD $40 credit per room/stay applicable to massage treatments at the spa
      • USD $20 credit at the Sweet Spot candy store located in El Pueblito

    • The moment when traveling with a pet completes your life journey

      The hotel accepts Cats or Dogs less than 25 lb.
      Housekeeping has specialized cleaning processes for rooms with pets.

      Download our Companion Animals Policy 

    •  TOP TEN EXPERIENCES

      1. Start your day with Yoga at the Beach
      2. Ride a bike throughout the resort with your family
      3. Enjoy a delicious buffet breakfast at La Laguna
      4. Capture unique moments with the on-property birdwatching boat tour
      5. Visit the El Camaleón Golf Course and play 18 holes or just book an introduction lesson at the Pro-Shop
      6. Have lunch at Brisas with an astonishing view overlooking the calming beach
      7. Try out different water activities such as the stand-up paddle boards and kayaks
      8. Indulge your senses in the Fairmont Spa with our local Melipona honey bee treatment
      9. Experience an exquisite dinner at the signature seafood restaurant Gaia
      10. Ask for a Habanero Margarita at Cielo Rooftop overlooking the Mexican Caribbean

      Share your Fairmont Mayakoba experience and use our official hashtags #FairmontMayakoba #FairmontMoments

      Download our Resort Map

    • Enjoy your family vacations with the amenities that our resort offers you.

      Restaurants:
      Kids Menu
      Baby chairs
      Complimentary dining for kids under five years old
      Diaper changing table in the bathrooms
      Coloring books and crayons
      In the pool and beach area, we offer popsicles, fruit popsicles, and ice cream

      Guest Rooms:
      Cradle
      Slippers (1+ years old)
      Bathrobe (4+ years old)
      Baby's bathtub
      Baby bottle sterilizer
      Electric baby bottle warmer
      High Chair
      Diaper Pail
      Auxiliary benches to reach the sink

       

    • For meeting planners, producers or anyone organizing an event, we provide expertise, unparalleled customer service, and a comprehensive range of services, including thematic content creation and management, production, staging, audiovisual and other services.

      Download our meeting brochure

    Guest Services

    One day, the poolside chair beckons. On another, the Great Mayan Reef calls you to explore. Few hotels in the world offer the wealth of services, scenery and hospitality of Fairmont Mayakoba, Riviera Maya.
    • AV Equipment
    • The beauty salon at the Fairmont Spa
    • Bellman | Uniformed Services
    • Car Rental
    • Babysitting Services
    • Kids Clubs
    • Shopping at Fairmont Mayakoba
    • Concierge Services at Fairmont Mayakoba
    • Currency Exchange

    Offers

    Maximize your experience at this world-class destination by taking advantage of Fairmont Mayakoba’s most popular hotel packages and special offers. 
    Black Friday Offer

    Black Friday Offer

    Fairmont Mayakoba
    Black Friday Special: Enjoy 30% Off Your Stay! Don’t miss out on this exclusive offer—book now and experience luxury at an incredible rate.
    See all details Black Friday Offer
    BOOK NOW
    Endless Winter Memories

    Endless Winter Memories

    Fairmont Mayakoba
    Immerse yourself in endless winter adventures with Fairmont. Enjoy up to 30% off your stay when you book between May 15, 2024 – September 15, 2024 for stays through May 15, 2025.
    See all details Endless Winter Memories
    BOOK NOW
    Food & Drink

    Save Up to 30% with our All-Inclusive Package

    Fairmont Mayakoba
    Offering value and convenience, with this inclusive package you will dive into your next culinary adventure. Experience our restaurants and indulge on creative cuisine.
    See all details Save Up to 30% with our All-Inclusive Package
    BOOK NOW
    Family Fun Bonanza

    Family Fun Bonanza: 50% Off Second Room & Toy Extravaganza!

    Fairmont Mayakoba
    Take advantage of this special summer promotion! othing creates timeless family memories quite like a vacation. Whether you’re exploring the nature and beauty of Riviera Maya, our Family Moments package connects your entire family to the true spirit of the Mexican Caribbean.
    See all details Family Fun Bonanza: 50% Off Second Room & Toy Extravaganza!
    BOOK NOW
    PROMOTION

    CAA / AAA Membership Discount - Save 15%

    Fairmont Mayakoba
    Insider Savings at Fairmont Mayakoba
    See all details CAA / AAA Membership Discount - Save 15%
    BOOK NOW
    Tee Off In Paradise

    Tee Off In Paradise

    Fairmont Mayakoba
    Tee off amidst breathtaking beauty at El Camaleón, a Greg Norman-designed masterpiece. This 18-hole championship course weaves through lush Mayan jungles, dense mangroves, and pristine Riviera Maya oceanfront, offering stunning views with every swing. Golfers of all skill levels will find joy in playing this remarkable course.
    See all details Tee Off In Paradise
    BOOK NOW
    Enjoy

    PET-FRIENDLY ESCAPE

    Fairmont Mayakoba
    Pamper yourself and your furry companion and enjoy plush accommodations, gourmet treats, and exciting adventures.
    See all details PET-FRIENDLY ESCAPE
    BOOK NOW
    Pack for a Purpose

    Pack for a Purpose with 10% Off

    Fairmont Mayakoba
    When traveling to our resort you can give back and help create smiles for disadvantaged local children or promote a culture of non-violence towards animals. We invite you to Pack for a Purpose by bringing an item that will be donated to local community centers.
    See all details Pack for a Purpose with 10% Off
    BOOK NOW

    01

    Best of Two

    Discover a championship golf course at Fairmont’s Playa del Carmen luxury resort when you play at El Camaleón Mayakoba, home to the LIV Mayakoba Golf tournament, the 18-hole course designed by legendary Australian golfer Greg Norman makes the most of its naturally beautiful setting and is certified by Audubon International for its environmental friendliness. The traditional par 72 championship course weaves its way through tropical jungle, mangrove wetlands, and the Riviera Maya coastline, providing outstanding golf days for players of all abilities.

    01

    01

    El Camaleón

    Like the chameleon, from which it takes its name, the course offers constantly changing views over 7,000 yards,  designed by golf great Greg Norman, is the home of world class tournaments.

    Discover

    Fairmont Spa

    In the heart of a tropical jungle, surrounded by natural lagoons, you’ll find Fairmont Spa at Fairmont Mayakoba – a mystical backdrop for an unforgettable spa experience that recalls the textures, colors, and scents of ancient Mayan culture. Relax with a signature full body massage designed to help you connect to your own inner energy, or spend time with your significant other with one of our pampering couples’ experiences. Finish your visit with an open-air soak in our therapeutic vitality pool or our invigorating sea-mineral pool.

    01

    01

    Welcome to a Place Inspired by Nature

    Escape to our Fairmont Spa and treat yourself to locally inspired treatments based on Mayan cosmogony. Indulge in a Mayan ceremony, our signature treatments, or relax in our temazcal to rejuvenate your senses.

    Discover

    Where discovery Comes Naturally

    Destination

    The Riviera Maya is a region located in the southeast of Mexico along the coast of the Caribbean Sea.

    Discover

    Events

    With lush tropical jungle, enchanting mangroves, and the turquoise sea, our Riviera Maya resort is an idyllic setting for your special event. Choose from our two multi-functional ballrooms for your conference or gala dinner, or exchange wedding vows on the dreamy Caribbean beachfront. Our expert event planners and creative culinary teams understand that no detail is too small, and are on hand to create a truly bespoke, memorable experience for you and your guests. Fairmont Mayakoba is also a prime choice for corporate retreats, with numerous options for team-building adventures close by.

    01

    03

    Memorable Meetings

    Event

    The luxury Fairmont Mayakoba Riviera Maya is located in the Mayakoba resort community and provides a spectacular setting for unforgettable meetings.

    Discover

    02

    03

    Weddings

    Event

    When it comes to Mexico destination weddings, Fairmont Mayakoba Riviera Maya resort is the ideal scenario for out of the ordinary celebrations.

    Discover

    03

    03

    Social Events

    Event

    A picturesque venue for a special occasion with a wealth of flexible function space, Fairmont Mayakoba is the ideal venue for any special occasion.

    Discover

    Sustainable Responsibility

    Fairmont Mayakoba protects vital mangroves that sustain coral reefs and support environmental health.

    Hotel Reviews

    Special moments are meant to be shared. We invite you to leave a review of your stay at Fairmont Mayakoba.

    4.6/5

    rating 4.6
    3224 reviews

    Rachele B.

    Reviewed 2024-11-04

    rating 3.5

    Good stay

    I stayed at the hotel since I attended an event, T Fest. It was the second time I stayed at Fairmont Mayakoba, the previous time, last year, also because of the same event which tales place there. Altogether the stay was ok though I noticed that there were some issues in the organization. I have an ALL gold card, I have stayed in a few Accor properties over the past 18 months. I booked directly with the hotel, received a confirmation of my reservation via e-mail from the hotel but when I arrived I couldn't be found on the arrival list. They didn't have my booking. I have to say that it was sorted out, nonetheless I was surprised to say the least. Since I was attending an event and I knew on my last day the event would have finished at 12:30 PM I asked for a late check out at 1 PM. I was told to check on the day prior to departure, fair enough. I did so and I was denied the extra hour I was asking. I identified myself as an ALL gold card member, still I was told it was impossible, only to find out that a colleague of mine, who is not even an ALL card member was granted the same thing I was asking for. I am a hotelier, I know what it is like to have a fully booked hotel but, as I said, I needed an extra hour on the normal check out and I found the reception staff attitude absolutely rigid, strict and not client oriented. I understand that the the front desk staff received its marching orders from the management, that's why I think the management did a poor job.

    Belvin B. I.

    Reviewed 2024-11-04

    rating 4.5

    Good Stay

    Good service and accommodations

    Michelle B.

    Reviewed 2024-11-04

    rating 5

    Wonderful property, serene beautiful, relaxing

    I attended a conference here so didnt get to enjoy everything I would normally, but loved the facilities, the staff is outstanding, the DOSM and GM are lovely and engaged and my room was spectacular. LOVE the outdoor shower...

    Unknown

    Reviewed 2024-11-03

    rating 5

    Estancia extraordinaria.

    Unknown

    Reviewed 2024-11-02

    rating 4.5

    Outstanding property

    Chris D.

    Reviewed 2024-11-02

    rating 5

    Beautiful Location, Great Service

    Truly a one of a kind resort! Many breathtaking views and delicious restaurants. Every single employee from check in to check out was willing to help and go above and beyond to make our stay as enjoyable and comfortable as possible.

    Michaelu

    Reviewed 2024-10-31

    rating 4.5

    Amazing location

    Overall, this resort is a GREAT place to visit. I have been vacationing at the Fairmont Mayakoba for three years every year—that's how good this place is. My only concern is that the food has declined throughout the years. The best restaurant, in my opinion, is Tauro. It is an excellent steakhouse. It will not disappoint. All of the other restaurants are mediocre at best. It feels like the Fairmont is trying to hard to make dishes elevated but they miss the mark. It would be better if they just bring good classic Mexican food. No need to reinvent the wheel.

    Matthew B.

    Reviewed 2024-10-30

    rating 5

    accomodating staff, friendly, clean, great food

    was here for a conference and was highly impressed with every facet of the experience. Will absolutely come back.

    Dren M.

    Reviewed 2024-10-28

    rating 5

    Well situated, superb property, impeccable service.

    This was our first stay at the Fairmont Mayakoba Resort, and it didn’t disappoint! Fairmont Mayakoba is truly a paradise where luxury meets nature, making it the perfect getaway for relaxation and rejuvenation. From the moment we arrived until our departure, we felt like VIPs. As we stepped out of the car, the attentive door staff welcomed us warmly, promptly handling our luggage and providing a refreshing cold flannel and drink—just what we needed in the heat and humidity. Alfonso at Tauro Steakhouse was exceptional, always ensuring our drinks were filled and going above and beyond to make our experience spectacular. We stayed in room 155, ideally situated in the heart of the resort, surrounded by beautifully maintained gardens and just steps away from the pristine pools and various bars. The property is stunning, and the renovations are impressive. It's a wonderfully laid-back handcrafted destination, so if you're looking for a lively party atmosphere, this might not be the spot for you. We really appreciated how the property is spread out rather than being confined to one large hotel building. This layout means getting around involves walking, biking, or using golf carts, which adds to the charm for us. This resort truly delivers a first-class experience in a breathtaking setting. I highly recommend it to anyone looking for a luxurious getaway. A heartfelt thank you to the staff for making this much-needed break so special for our family!

    George

    Reviewed 2024-10-26

    rating 5

    Excellent resort

    The stay was excellent from start to finish

    Active slide: slide number 01

    10

    Stay up to date on the Fairmont Mayakoba

    Check Rates
    One moment… We’re preparing your next iconic stay.

    Exclusive member rewards: Fairmont is a proud member of ALL, Accor’s loyalty program. Join or sign in to save up to 10% on your next Fairmont stay.