Spa Experience
The experiences at Fairmont Spa last a minimum of one hour. We want you to take the time you need to find your energy. Access to the spa's relaxation areas is offered as a complimentary service with most spa treatments, except for beauty salon services. Access to the spa's relaxation areas throughout the day without purchasing a spa treatment is USD 79 for hotel guests.
Arrival and Spa Protocol
We recommend arriving 45 minutes before your first scheduled appointment. This will give you time to familiarize yourself with the facilities and relax before your treatments. Please note that all treatments end on time, regardless of the start time. Leave jewelry and valuables in the safe of your room or the hotel.
Health is Paramount
Please inform us of any health issues at the time of booking (e.g., high blood pressure, heart conditions, allergies, pregnancy). It is advised not to consume alcohol before, during, or immediately after spa treatments. You will also be asked to complete a medical history form upon arrival so we can customize your experience according to your needs.
Spa Attire
You will receive a robe and slippers to wear while at the spa, along with a locker for your belongings. Our therapists are skilled at using covers to ensure your complete privacy; however, for your comfort, you may wear underwear during treatments. Swimwear is required in all public areas of the spa.
Spa Experience Coordinators
Whether in the spa or over the phone, all our Spa Experience Coordinators are available to help you customize your experience, from planning your treatments to answering your questions or addressing any concerns.
For more information or to make a reservation at the spa, please call +52 984 206-3088 ext. 560 or email us