Dear Guests,
Wildfire update
At approximately 10:00 p.m. MT on July 22, 2024, the
Municipality of Jasper declared a state of emergency. Residents and visitors in
Jasper were ordered to evacuate the area due to the threat of a nearby
wildfire, and Fairmont Jasper Park Lodge was successfully and safely evacuated.
Though the extent of the
damage caused by the wildfires is still being assessed, the community is
certainly faced with loss, and our hearts go out to everyone impacted. Our
appreciation for the continued dedication of the first responders and those
coming to the Jasper township’s aid cannot fully be expressed. We are sending
wishes of safety and strength.
We are able to confirm that though the hotel did incur
fire damage, most of the Fairmont Jasper Park Lodge structures, including the
main lodge, remain standing and intact. While we will need time to assess the
full scale of the damage and the timelines required for repair and restoration,
we are deeply relieved that much of the property was spared and the resort will
re-open in the future.
For those with upcoming reservations, our reservations
team is currently in the process of cancelling Resort, Golf, Spa and Dining
reservations for the coming days. You will receive a cancellation notice. For
additional information, please contact our Global Reservations team at
1-800-257-7544 (Canada & U.S.) or Fairmont Banff Springs' 24-hour Royal
Service line at 1-403-762-2211 (dial “0” for assistance).
We would like to commend our Fairmont Jasper Park
Lodge management, staff and guests for their swift and orderly evacuation, and
the many individuals and organizations who are providing assistance, care and
relief to those who have been displaced. We are deeply committed to supporting
our colleagues and the Jasper community as we work together to return and
rebuild.
Find the latest updates regarding this evolving situation at:
• Parks Canada Wildfire Website
• Jasper National Park Facebook Page
• Municipality of Jasper Facebook Page
• Alberta 511