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Welcome toFairmont Empress

Name: Fairmont Empress
Address: 721 Government Street, Victoria, V8W 1W5, CA
Telephone: 1 2503848111
Rating: 4.6

Famed as Canada’s Castle on the Coast, the Fairmont Empress in Victoria is an award-wining British Columbia hotel and National Historic Site dating back to 1908. With unparalleled views over the Inner Harbour, this historic hotel is where contemporary convenience meets iconic luxury and classic British styling. Our Victoria hotel is a distinguished city hideaway with 431 tasteful rooms and suites, including our 'hotel-within-a-hotel' Fairmont Gold accommodations, a fine-dining restaurant, and the best afternoon tea in Victoria, BC.

Just seven minutes' walk from Victoria Seaplane Terminal, Fairmont Empress welcomes business and leisure travelers alike. As well as a heated indoor pool and the serene Willow Stream Spa for your indulgent downtime, we offer flexible event spaces equipped with the latest technology, a sophisticated ballroom for society weddings, and formal gardens for summer celebrations. With our unrivaled Fairmont standards of service and dedication to outstanding guest experiences, we guarantee that every moment you spend at our landmark Victoria hotel will be a delight.

721 Government Street, Victoria - British Columbia V8W 1W5, Canada

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Accommodation

We offer 431 elegant guest rooms and suites at Fairmont Empress, one of the best pet-friendly hotels in Victoria BC. With stunning views over the Inner Harbour, the city, or the courtyard, our rooms combine contemporary amenities with classic styling – everything today’s aficionados of travel desire for an unrivaled stay. For an incomparable guest experience, book a Fairmont Gold room for exclusive access to our prestigious Fairmont Gold Lounge with Inner Harbour panoramas, complimentary evening canapés, and the services of a personal concierge.

Fairmont Gold City View

Fairmont Gold

260 sq.ft. to 330 sq.ft. / 24 sq.m to 31 sq.m

King bed. Modern upscale design, heightened finishings. Ideal for business traveller or couple. Fairmont Gold lounge, breakfast and canapes. Accessible room available on request.

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Fairmont Gold Deluxe City View

Fairmont Gold

330 sq.ft. to 420 sq.ft. / 31 sq.m to 39 sq.m

These generous Fairmont Gold rooms feel more like urban island residences, with designated sitting and lounging spaces. Fairmont Gold lounge, breakfast and canapes. City views.

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Fairmont Gold Harbour View

Fairmont Gold

280 sq.ft. to 350 sq.ft. / 26 sq.m to 33 sq.m

These airy king rooms look right onto the Inner Harbour. Modern upscale design, heightened finishings. ideal for business traveller or couple. Fairmont Gold Lounge, breakfast and canapes.

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Fairmont Gold Deluxe Harbour View

Fairmont Gold

380 sq.ft. to 420 sq.ft. / 35 sq.m to 39 sq.m

Stunning views, these large, naturally lit rooms feature a luxurious king bed and enticing lounging areas. This guest room is perfect honeymooners and couples on a romantic escape.

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Fairmont Gold One Bedroom Suite

Fairmont Gold

450 sq.ft. to 600 sq.ft. / 42 sq.m to 56 sq.m

Ideal for couples looking for a little more space these luxuriously furnished suites feature a separate living area. Fairmont Gold amenities. Nespresso machine. Rainfall shower. City View.

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Fairmont Gold One Bedroom Harbour View Suite

Fairmont Gold

450 sq.ft. to 750 sq.ft. / 42 sq.m to 70 sq.m

This one has it all: views of the Inner Harbour, sophisticated design, ample space for retreating or socializing. This residence-style suite channels urban chic. 1 bathroom, 1 powder room.

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Fairmont Gold Two Bedroom Harbour View Suite

Fairmont Gold

775 sq.ft. / 72 sq.m

Our unique Fairmont Gold Suite has 2 bedrooms, 2 bathrooms and a large contemporary living room with sofa bed. Oversized windows in all rooms frame the Inner Harbour. Up to 5 adults. *Not bookable online.

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Contact & Location

Check-in 4:00 PM -
Check-out 11:00 AM.

Contact

Phone +1 2503848111

Fax +1 2503814334

Email emp.dutymanager@fairmont.com

Toll Free room reservations only

Phone +1 866 540 4429

721 Government Street, Victoria, British Columbia, Canada, V8W 1W5

Victoria International Airport (YYJ) is located approximately 30 minutes drive from Fairmont Empress. There are several rental car companies located at the airport.
If you are driving from the airport, simply follow signs for "Victoria". The airport is located just off of Highway 17, which will take you directly into the heart of Downtown Victoria and to Fairmont Empress.
The Harbour Air and Kenmore Air float plane terminal in Victoria is located across the street from Fairmont Empress, along the Inner Harbour. The terminal is located approximately a five minute walk away. Alternatively, taxis are also available.
Travelling between Downtown Vancouver and Downtown Victoria has never been easier than with Helijet. The Helijet terminal is located approximately one mile (1.6km) from Fairmont Empress, and is accessible via taxi or Helijet's shuttle service.
If you are arriving via BC Ferries Swartz Bay terminal, you will automatically join Highway 17 as you drive off the ferry. Stay on Highway 17 for approximately 33km until you reach Downtown Victoria. Highway 17 will turn into Blanchard Street, which will turn into Belleville Street. Turn right onto Government Street and you will arrive at Fairmont Empress.

Guest Services

Babysitting
Bell & Porter Services
Bicycles
Concierge
Housekeeping
Internet access
Laundry services
Pet program
Disabled accessibility

Offers

Fairmont Empress offers a wide selection of hotel packages and promotions designed to provide exceptional value. Whether you are planning a quick weekend getaway or the vacation of a lifetime, we have the perfect Vancouver Island experience for you.

Stay Longer

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The Willow Stream Spa at Fairmont Empress

The award-winning Willow Stream Spa at Fairmont Empress is acclaimed as one of the best spas in Victoria BC. This tranquil haven for mind, body, and soul is dedicated to your holistic wellbeing and the enhancement of your energy levels. At our luxury Victoria spa, our wellness experts offer signature West Coast treatments inspired by the wild beauty of Vancouver Island, its pristine forests, and the ocean. Our indulgent treatments include invigorating facials, deep tissue massages, and a mineral pool to cleanse, detoxify, and re-invigorate your body.

Willow Stream Spa at Fairmont Empress

Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria.

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Find your perfect activities

Sports Fairmont Empress Health Club

Sports Biking

Adventure Whale Watching

Golf Golf

Culture The Butchart Gardens

Culture Explore Victoria

Dining

From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.

Restaurants Festive Events at Fairmont Empress

Restaurants Q at the Empress

Restaurants Tea at the Empress

Restaurants In-Room Dining

Bar Q Bar

Events

With a legacy stretching back to 1908, Fairmont Empress is proud of its reputation as an iconic venue for successful Victoria business meetings, lavish family parties, and formal black-tie balls. Along with sweeping views over the sparkling waters of the Inner Harbour, our hotel in downtown Victoria BC offers an opulent ballroom and the beautiful Rose Garden for impressive society weddings, as well as smaller spaces for more intimate celebrations. Our dedicated planners take care of everything – from menus to decorations – so you are free to enjoy your day.

Meetings

Event

Reflecting the expectations of a world-class capital city, Fairmont Empress is proud to offer professional meeting facilities supported by a comprehensive array of state-of-the-art services. Our meeting planners offer an expert’s knowledge in planning meetings and events of unparalleled success.

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Weddings

Event

Discover a breathtaking location for an unforgettable wedding at the iconic Fairmont Empress. From the opulent and traditional Crystal Ballroom to our famous English Rose Garden, brides-to-be have a wealth of elegant options for their special day.

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Social Events

Event

Since 1908, Fairmont Empress has been a celebrated destination for unforgettable events whether for a black-tie formal ball or an intimate event for 30. With Victoria's sparkling Inner Harbour as the natural backdrop, turn of the century architecture, classic beauty and exquisite cuisine, our skilled professionals will help create an event filled with memories to last a lifetime.

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Hotel Reviews

See what guests are saying.

4.6/5

9755 reviews

A . V.

Reviewed 2024-12-18

Wonderful stay

My partner and I had an excellent stay at Fairmont Empress. The service was great and our experience was wonderful. The staff were very nice and helpful throughout our visit. We want to give special thanks to the night shift valet staff (gentleman) on the Dec 14th night upon our arrival for his incredible and helpful service which made a great first impression. The front desk staff were also very nice and helpful, ensuring we felt welcomed.

Unknown

Reviewed 2024-12-18

Well located and attentive staff

Pleasant stay

Jean I.

Reviewed 2024-12-18

Extremely enjoyable

Everything was top notch - from the cordial staff that remembered us from our previous stay to the bed down service - bravo!

Navinder

Reviewed 2024-12-18

Excellent stay

Room was great and the check in and out was easy. Love the Q bar and the service provided by Shondra..

Terrence S.

Reviewed 2024-12-18

very very nice!

staff was always helpful.

J

Reviewed 2024-12-18

Great location, lovely stay.

Thoroughly enjoyable stay at the Fairmont empress. The room had lots of space and lots of character with high ceilings, an old fireplace and huge windows. The whole hotel had a great mix of modernity and old world charm. The only downside was that we couldn't get the temperature in the room up to a comfortable level so it was always just slightly chilly. Bearing in mind it was around 5 degrees celsius outside. Overall, great stay..

George T.

Reviewed 2024-12-18

Love the empress!

Fantastic old hotel. The best ambience and location and exceptional staff. The only thing. I found the quality of breakfast lacking as compared to the 5 star hotel quality.

John L.

Reviewed 2024-12-18

First time for us, loved the hotel and location.

Darcy B.

Reviewed 2024-12-18

It was a beautiful room that was perfect for me and my wife

Everything was great it was just confusing in the parkade getting back to the elevator

Bryan R.

Reviewed 2024-12-18

Amazing Customer Experience

During our stay, we had an issue with the plumbing in our bathroom. The hotel assessed the issue and began working on it immediately. They tried to be as friendly and helpful as possible and even gave us a day room to use as we had a 9 month old baby that needed a nap. The problem, unfortunately could not be resolved and the Manager on duty, Sougath was as helpful and accommodating as possible. This was probably a busier weekend for them being near Christmas and had multiple events going on and they upgraded us to a suite for the inconvenience. Everyone involved was extremely attentive and made a possible bad experience into a very enjoyable one. We will be back for our yearly Christmas trip next year. Thank you Sougath and all of the team!

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Welcome toFairmont Empress

Accommodation

Fairmont Gold City View

Fairmont Gold Deluxe City View

Fairmont Gold Harbour View

Fairmont Gold Deluxe Harbour View

Fairmont Gold One Bedroom Suite

Fairmont Gold One Bedroom Harbour View Suite

Fairmont Gold Two Bedroom Harbour View Suite

Contact & Location

Guest Services

Offers

Create Endless Memories - Save up to 25%

BC/AB/WA/OR Residents Offer with Complimentary Parking, Late Check Out

Go for Gold

New Year, New You: Empress Wellness Retreat

Seniors Rate

Bed & Breakfast

AAA/CAA Special Offer

Kids Rule the Castle

Early Booking Offer

Grand Romance

Trees of Hope

The Willow Stream Spa at Fairmont Empress

Willow Stream Spa at Fairmont Empress

Find your perfect activities

Hotel Activities

Around the Hotel

Dining

Restaurants

Bar

Events

Meetings

Weddings

Social Events

Hotel Reviews

A . V.

Wonderful stay

Unknown

Well located and attentive staff

Jean I.

Extremely enjoyable

Navinder

Excellent stay

Terrence S.

very very nice!

J

Great location, lovely stay.

George T.

Love the empress!

John L.

Darcy B.

It was a beautiful room that was perfect for me and my wife

Bryan R.

Amazing Customer Experience

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